Global Commercial Director
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Job Description
Global Commercial Director scaling clearer.io’s AI-powered eCommerce products. Owning direct sales, partnerships and international growth across the UK, EMEA, US and Australia.
Responsibilities:
- Own global new business across four markets and three product lines, with accountability for the forecast
- Lead the sales and partnerships teams under one operating cadence, forecast standard and coaching bar
- Drive the direct sales engine, including pipeline, outbound discipline, conversion, cycle time and rep productivity
- Scale the partner channel through recruitment, activation, enablement and conversion
- Define credit and compensation rules for partner-sourced, influenced and co-sold deals
- Grow EMEA from the active German partner base, with the UK as the first proof point
- Redesign prospecting, qualification, preparation, selling and forecasting around AI and lead the organizational change
- Drive attach and cross-sell across Boost Commerce, REVIEWS.io and Clearer
- Build momentum on the US East Coast with regular time in New York
- Hire and develop commercial and partnerships leadership across New York and EMEA
- Shape strategy, planning and board reporting with the executive team
- Mobilize Product, Marketing, Customer Success and wider leadership around the growth plan
Requirements:
- 8+ years in commercial or sales leadership
- Meaningful multi-region ownership across at least two of EMEA, North America and APAC
- Deep, current fluency in the Shopify ecosystem, including the App Store, agency and SI landscape, technology partnerships and merchant buying behavior
- Track record of carrying and delivering a direct new-business number at volume while building the organization behind it
- Experience with hiring, quota design, enablement and performance coaching cadences
- Experience leading high-volume SMB and mid-market motions involving hundreds of deals annually at four- and five-figure ACVs
- Experience building a partner-led motion and turning partners into a measurable revenue engine
- Ability to align Product, Marketing, Customer Success and other functions around commercial strategy
- Strong influence, operating, communication and cross-functional coordination skills
- Practical experience introducing AI into a sales organization and making it stick
- Confidence leading, developing and performance-managing teams across time zones
- Based in the UK and willing to travel fortnightly across the UK and EMEA, quarterly to the US and annually to Australia
- German language skills or DACH market experience (nice to have)
- Multi-product or portfolio selling experience (nice to have)
- Regional turnaround experience (nice to have)
- Operating experience in a PE-backed business (nice to have)
Benefits:
- Private medical cover
- Pension with company contribution
- Employer-paid life assurance
- Holiday allowance and sick leave
- Week off between Christmas Eve and New Year's Day
- Your birthday off — a full paid day every year
- Give Back Day — a paid day each year to volunteer
- Clearer Together — quarterly fully funded 5 night trip to one of the global offices
- Stopover — annual funded day with the local team when travelling near an office
- Bonusly peer recognition with points that convert to real rewards
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