Global Technical Manager – Customised Food Programs
Employment Information
Job Description
Technical Manager managing customised food programs within SGS. Leading technical developments and managing relationships with global key accounts in the food industry.
Responsibilities:
- Responsible for the technical development, deployment and management of new or existing customised audit programs and/or unaccredited food certification schemes within Business Assurance
- Support, develop and optimise 2nd party/customised programs in line with the business unit’s strategic, operational and financial objectives
- Act as lead technical contact and project manager for assigned Global Key Accounts
- Work closely with Global Key Account Managers (GKAMs) to deploy new international food auditing or other customised programs
- Act as dedicated technical project manager for assigned key account(s)
- Be responsible for auditor development, training and calibration for assigned global projects
- Work closely with International Solution Managers (ISMs) to support new requests, RFPs and/or the development of new programs/checklist
- Actively participate in client meetings, leading technical discussions demonstrating a high level of understanding of project status and performance vs client KPIs
- Drive consistency and improvement of Food related SOP’s, processes, practices and capability improvement at a global level
- Effectively utilise all relevant SGS IT platforms for the delivery of 2nd party and customised solutions
Requirements:
- At least 5+ years’ experience in Food or related industries and/or technical service provider to the food industry
- Bachelor’s degree in food science, microbiology, chemistry or related scientific discipline
- Broad experience and thorough understanding of Food safety principles
- Food safety and quality management principles, food manufacturing processes and key food safety challenges facing the food sector across different categories with auditing background in food safety
- A good understanding of codes of practice (e.g. allergen management, labelling, and foreign body detection)
- Excellent understanding of food safety and quality systems in a certification and auditing context
- Strong project management experience and ability to manage conflicting priorities across multiple countries or projects
- Fluent in the English language
- Proficient in Microsoft suite (Word, Excel, PowerPoint and Outlook)
Benefits:
- Hybrid working environment
- Opportunity to work with a global leader in inspection, verification, testing, and certification
- Collaborative and inclusive work environment
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