Government Solutions Consultant
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Job Description
Government Solutions Consultant working with federal and state government clients to solve benefit eligibility needs. Collaborating with cross-functional teams in a fully remote role with a focus on sales support.
Responsibilities:
- Lead customer demonstrations using internal environments and external tools and present technical collateral to customers.
- Assist Sales and Alliance teams in the business development phase to identify opportunities and understand a customer’s current system state.
- Maintain expertise in market segments including Social Services (SNAP, Medicaid/CHIP, TANF), Child Support, and Unemployment Insurance.
- Maintain knowledge of competitors' products, including their strengths, weaknesses, and how they promote their solutions.
- Maintain a deep understanding of product features, functions, inputs/outputs, and supported platforms like API, Batch, and Applicant Portals.
- Work closely with customers, Sales, and Product teams to define solutions that address the missions of government agencies.
- Provide technical feasibility assessments for new products to meet customer demand and requirements.
- Serve as the liaison between proposal teams, product engineering, and post-sales implementation teams.
- Maintain professional relationship with customers and ensures successful adoption of products.
- Identify gaps in offerings related to client requirements and work with product teams to develop plans to close those gaps.
- Serve as the Subject Matter Expert (SME) for RFQs, RFIs, and RFPs, helping define win themes and discriminators, and producing technical responses.
Requirements:
- 7+ years of experience working with state and federal government agencies specifically around SNAP, Medicaid, or other means-tested social service programs
- Additional experience in solutions consulting or sales roles preferred
- Bachelor's Degree, or equivalent experience required
- Ability to travel an estimated 50% of the time
Benefits:
- comprehensive compensation and healthcare packages
- 401k matching
- paid time off
- organizational growth potential through our online learning platform with guided career tracks
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