GTM & Sales Operations Associate
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Job Description
GTM and sales operations associate supporting TiDB’s AI-native database business in North America. Analyzing markets, forecasts, commissions, CRM data, and automation systems.
Responsibilities:
- Build an outside-in view of the North America go-to-market, including the market, competition, and buyers
- Analyze internal deal data alongside external market research
- Turn analysis into recommendations for regional leadership
- Own pipeline and forecast analytics
- Run a trusted forecast cadence and explain data implications with recommended fixes
- Build on the sales technology stack
- Integrate LLMs and low-code tools into daily workflows to automate repetitive work
- Manage and calculate sales commission plans accurately and on time
- Maintain clean, trustworthy sales data as the source of truth for people and AI agents
- Coordinate North America leadership and global headquarters across time zones, strategy, numbers, and priorities
Requirements:
- 2–4 years in Sales Ops, RevOps, GTM/Business Strategy, market or competitive research, consulting, or another highly analytical role
- Ability to get from raw data to a defensible recommendation independently
- Ability to work effectively when the internal sample is small and insights must come from outside research
- Native or professional fluency in both English and Mandarin is preferred
- Power user of Claude, ChatGPT, or Gemini
- Ability to use APIs or automation instead of manual work
- Familiarity with Claude Code, Cursor, prompting, or natural-language internal tool building
- Comfortable using LLMs and low-code tools
- Comfortable with a flexible and shifting mix of responsibilities
Benefits:
- Bonus and Equity Plan eligibility
- Sales Compensation Plan eligibility if it is a sales role
- Health insurance
- Flexible vacation time
- Paid holidays
- Parental leave
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