Head of AI Strategy – Operations
Employment Information
Report this job
Job expired or something wrong with this job?
Job Description
Head of AI strategy and governance for Accela’s cloud government software platform. Driving responsible adoption, enterprise standards, investment priorities, and measurable AI outcomes.
Responsibilities:
- Develop Accela’s enterprise AI strategy and investment priorities
- Assess AI capabilities and readiness, aligning plans with business goals, resources, and acceptable risk
- Identify and prioritize AI opportunities based on benefits, readiness, data needs, effort, risk, and cost
- Define success measures and recommend initiatives to fund, expand, adjust, or stop
- Establish AI risk categories, review processes, and approval criteria
- Translate legal, regulatory, contractual, and policy obligations into requirements for security, privacy, data use, human oversight, and AI evaluation
- Define responsibilities and handoffs from experimentation through deployment and retirement
- Maintain company-wide visibility into AI initiatives, tools, owners, investments, dependencies, and risks
- Provide role-specific training, guides, templates, office hours, and peer learning; build an AI champion network
- Partner with functional leaders to address skill gaps and set AI goals
- Guide approved technology selection and evaluate whether to build, buy, or configure solutions
- Establish technical standards for access controls, activity records, monitoring, incident response, and ongoing AI system management
- Use AI-assisted development and targeted prototypes to test assumptions
- Build executive scorecards covering adoption, outcomes, quality, reliability, risk, cost, and value
- Lead cross-functional and executive collaboration with clear recommendations, decisions, and follow-through
- Partner with the Senior Director, AI Transformation & Operations to align enterprise requirements with operational needs
Requirements:
- 6+ years of experience in AI, AI strategy, or technology strategy, including leadership of complex initiatives involving multiple teams
- Experience establishing enterprise AI or technology governance, standards, operating practices, or adoption programs
- Practical experience with large language models, retrieval, agents, workflow automation, AI evaluation, and AI-assisted development sufficient to prototype and assess solutions
- Ability to prioritize opportunities, turn unclear business problems into actionable requirements, and deliver measurable operational or financial results
- Strong communication, facilitation, and negotiation skills, including the ability to explain technical topics clearly, build agreement, and lead without direct authority
- Relevant credentials, such as IAPP AIGP, ISO/IEC 42001 Lead Implementer, ISACA AAISM, CRISC, or CGEIT, or equivalent practical experience implementing enterprise AI governance
- Preferred: Experience in enterprise SaaS, GovTech, or another regulated environment
- Preferred: Experience working with security, risk, or compliance teams
- Preferred: Experience building AI champion networks, employee learning programs, or shared internal AI capabilities
Benefits:
- Annual bonus target, discretionary based on company and individual goal achievement
- Flexible time off
- Comprehensive medical, dental, and vision plans
- Family planning benefits
- 401(k) retirement savings plan with company match
- Health savings account with company contributions
- Flexible spending account
- Life, accident, and disability coverage
- Business travel insurance
- Employee assistance programs
- Other well-being benefits
- Job accommodations available upon request
Similar Jobs
Operations Manager
Operations Manager leading licensed investigators for Advantage Investigations, an insurance defense investigation firm. Managing surveillance operations, investigator performance, scheduling, reporting, and client-service KPIs.
Commercial Strategy and Operations Manager
Commercial strategy manager driving reporting, planning, and cross-functional initiatives for Virta Health’s virtual metabolic-care business. Translating data into executive decisions and operational improvements.
Executive Manager, Operations, Payments
Gerente executivo liderando operações críticas da Orbitall Payments, empresa de soluções financeiras da Stefanini. Condução de escala, segurança, eficiência, transformação operacional e relacionamento com clientes estratégicos.
Recruiting Operations Coordinator
Recruiting Operations Coordinator running interview scheduling, Greenhouse operations, and talent reporting for Sayari’s AI-powered economic security platform. Supporting hiring managers and candidates across US time zones.
Senior Cloud & Ops Engineer
Senior Cloud&Ops Engineer providing advanced technical support for Avenga’s enterprise cloud infrastructure products. Troubleshooting complex issues, managing outages, and maintaining customer environments.
Data Operations Lead, B2B
Data Operations Lead onboarding and normalizing B2B and Lead Gen data for Power Digital, an AI-native growth firm. Supporting pre-sales, pipeline measurement, and client integrations.
3PL Operations Manager, Bilingual – English/Spanish
3PL Operations Manager overseeing North American logistics partners for iFIT’s interactive health and fitness platform. Managing fulfillment, vendor performance, invoices, and continuous improvement.
Data Operations Lead, B2B
Data Operations Lead connecting CRM, marketing, and unstructured B2B pipeline data for Power Digital’s AI-native growth firm. Supporting client onboarding, pre-sales, and marketing measurement.
Data Operations Lead, B2B
Data Operations Lead connecting messy B2B and Lead Gen pipeline data for Power Digital’s AI-native growth firm. Supporting client onboarding, pre-sales audits, and marketing measurement.
Data Operations Lead, B2B
Data Operations Lead connecting B2B and Lead Gen marketing data to pipeline measurement at AI-native growth firm. Owning client onboarding, integrations, unstructured data ingestion, and pre-sales data support.
Data Operations Lead, B2B
Data Operations Lead owning B2B and Lead Gen data onboarding, integrations, and measurement readiness. Supporting Power Digital’s AI-native growth services through pre-sales data expertise.
Data Operations Lead, B2B
Data Operations Lead owning B2B and Lead Gen data onboarding for Power Digital, an AI-native growth firm. Supporting pre-sales, marketing measurement, CRM integrations, and pipeline attribution.
Data Operations Lead, B2B
B2B data operations lead at Power Digital, an AI-native growth firm helping brands scale through technology and marketing expertise. Owning client data onboarding, pipeline integrations, measurement readiness, and pre-sales support.
Cash Operations Technician
Cash Operations Technician servicing ATMs, Smart Safes, and AirVac equipment for Cash Depot, a retail cash management and ATM solutions provider. Managing cash routes, customer service, and first-line troubleshooting.
Cloud Operations Manager
Cloud Operations Manager managing Kubernetes applications and infrastructure for Infios, a supply chain software company. Leading cloud operations, incident response, automation, and operational SLA improvements.
Payment Operations Associate, Payins
Payment Operations Associate reconciling multi-currency payments for Flywire, a global payments enablement and software company. Supporting payment operations and improving fund-movement accuracy.
Operations Assistant III
Assistente de Operações validando dados e preparando planilhas para pesquisas de mercado. Trabalho 100% remoto em qualquer lugar do Brasil, com Google Sheets.
Operations Assistant
Assistente de Operações validando dados e organizando planilhas para pesquisas de mercado. Trabalho 100% remoto em qualquer lugar do Brasil.
Senior IT Operations Analyst
Senior IT Operations Analyst overseeing incident response, compliance, and service delivery for Conduent’s government payment platforms. Remote US role driving stability and operational improvement.
Senior Manager, Investigations Operations
Senior investigations manager leading workplace investigations, investigator training, and operational standards for World Vision’s global Christian humanitarian network. Matrix-managing regional specialists and coordinating cross-functional investigative functions.