Head of Quality – Compliance
Posted 4hrs ago
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Job Description
Head of Quality & Compliance governing quality systems, audits, recalls, and regulatory compliance. Axmed’s healthcare marketplace improves medicine access across low- and middle-income countries.
Responsibilities:
- Own quality assurance strategy and execution across Axmed's marketplace operations
- Define and evolve the global Quality Assurance Programme and Quality Management System strategy
- Align quality systems with GMP/GDP standards and WHO MQAS requirements across jurisdictions
- Lead the digital-first Platform eQMS, including organisation and product qualification, validation, and QA release
- Apply AI and data to dossier and CoA screening, anomaly detection, document review, and continuous monitoring
- Build and manage the Quality function and develop an AI-literate team
- Own and run risk-based internal and external audit programmes
- Lead client and regulator inspections and supplier GMP/GDP audits
- Maintain the enterprise Risk Register and report exposure and mitigation to the COO and ELT
- Govern deviations, complaints, CAPA, and product recalls, including recall accountability where required
- Ensure compliance with local regulatory requirements in each market of operation
- Design and run the annual risk-based QC sampling programme
- Partner with Regulatory Affairs, Commercial, and Technology on SOP adherence, programme reviews, and quality features
- Represent Quality in executive commercial and regulatory decisions
- Champion company-wide quality and compliance training, coaching, and continuous improvement
Requirements:
- Strong working knowledge of GMP/GDP and pharmaceutical or medical device procurement quality systems, particularly WHO MQAS
- Working command of EMA, Swissmedic, and FDA regulatory expectations
- Direct experience of prequalification, supplier qualification, and product recall management
- Experience owning and evolving a full electronic Quality Management System (eQMS), including documentation, SOPs, and records
- Experience running external GMP/GDP audits and internal audit programmes
- Track record of hosting and passing regulatory or client inspections
- Experience applying data and AI to quality work; prior deployment of such tooling is an advantage
- Ability to translate regulation into simple, usable processes
- 10+ years of quality assurance experience in pharma and/or med tech supply chain or manufacturing, at global or multi-country level
- Proven track record leading or building a quality function
- Prior Head or Director of Quality Assurance experience, or equivalent seniority, preferred
- Experience running or coordinating QC testing programmes in pharma or med tech
- Experience in emerging markets and multi-country supply chain and regulatory compliance
- Experience managing people and reporting to Executive Leadership Team or C-suite level
- Familiarity with health procurement or global health supply chain sector is a strong plus
- Practical experience using AI tools to improve quality or compliance workflows
- Bachelor's degree in Pharmacy, Pharm.D., or equivalent recognised qualification
- Must already have the legal right to work in the country where based; no visa sponsorship or relocation support available
- Comfortable working in a lean, remote-first startup environment with distributed teams across time zones
Benefits:
- Unlimited PTO
- Monthly wellness allowance
- Paid parental leave
- Flexible working hours
- Annual off-site retreats
- Fully remote work
- Competitive salaries
- Opportunities for professional development and advancement
- Mission-driven opportunity to improve healthcare equity



















