Head of Quality – Compliance

Posted 4hrs ago

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Job Description

Head of Quality & Compliance governing quality systems, audits, recalls, and regulatory compliance. Axmed’s healthcare marketplace improves medicine access across low- and middle-income countries.

Responsibilities:

  • Own quality assurance strategy and execution across Axmed's marketplace operations
  • Define and evolve the global Quality Assurance Programme and Quality Management System strategy
  • Align quality systems with GMP/GDP standards and WHO MQAS requirements across jurisdictions
  • Lead the digital-first Platform eQMS, including organisation and product qualification, validation, and QA release
  • Apply AI and data to dossier and CoA screening, anomaly detection, document review, and continuous monitoring
  • Build and manage the Quality function and develop an AI-literate team
  • Own and run risk-based internal and external audit programmes
  • Lead client and regulator inspections and supplier GMP/GDP audits
  • Maintain the enterprise Risk Register and report exposure and mitigation to the COO and ELT
  • Govern deviations, complaints, CAPA, and product recalls, including recall accountability where required
  • Ensure compliance with local regulatory requirements in each market of operation
  • Design and run the annual risk-based QC sampling programme
  • Partner with Regulatory Affairs, Commercial, and Technology on SOP adherence, programme reviews, and quality features
  • Represent Quality in executive commercial and regulatory decisions
  • Champion company-wide quality and compliance training, coaching, and continuous improvement

Requirements:

  • Strong working knowledge of GMP/GDP and pharmaceutical or medical device procurement quality systems, particularly WHO MQAS
  • Working command of EMA, Swissmedic, and FDA regulatory expectations
  • Direct experience of prequalification, supplier qualification, and product recall management
  • Experience owning and evolving a full electronic Quality Management System (eQMS), including documentation, SOPs, and records
  • Experience running external GMP/GDP audits and internal audit programmes
  • Track record of hosting and passing regulatory or client inspections
  • Experience applying data and AI to quality work; prior deployment of such tooling is an advantage
  • Ability to translate regulation into simple, usable processes
  • 10+ years of quality assurance experience in pharma and/or med tech supply chain or manufacturing, at global or multi-country level
  • Proven track record leading or building a quality function
  • Prior Head or Director of Quality Assurance experience, or equivalent seniority, preferred
  • Experience running or coordinating QC testing programmes in pharma or med tech
  • Experience in emerging markets and multi-country supply chain and regulatory compliance
  • Experience managing people and reporting to Executive Leadership Team or C-suite level
  • Familiarity with health procurement or global health supply chain sector is a strong plus
  • Practical experience using AI tools to improve quality or compliance workflows
  • Bachelor's degree in Pharmacy, Pharm.D., or equivalent recognised qualification
  • Must already have the legal right to work in the country where based; no visa sponsorship or relocation support available
  • Comfortable working in a lean, remote-first startup environment with distributed teams across time zones

Benefits:

  • Unlimited PTO
  • Monthly wellness allowance
  • Paid parental leave
  • Flexible working hours
  • Annual off-site retreats
  • Fully remote work
  • Competitive salaries
  • Opportunities for professional development and advancement
  • Mission-driven opportunity to improve healthcare equity