Head of Revenue Operations

Posted 23hrs ago

Employment Information

Education
Salary
Experience
Job Type

Report this job

Job expired or something wrong with this job?

Job Description

Head of Revenue Operations designing Tiugo’s multi-brand SaaS revenue engine across product-led and sales-assisted motions. Building deal desk, enablement, automation, forecasting and AI-enabled GTM operations.

Responsibilities:

  • Design the end-to-end revenue engine and customer journey across self-service and sales-assisted motions
  • Define segmentation, coverage, routing, lifecycle stages and cross-functional handoffs
  • Lead sales, customer success and partner operations across all Tiugo brands
  • Design territory and coverage plans, quotas, capacity and productivity models
  • Own the forecast process and its discipline
  • Design incentive plans while Finance administers and pays them
  • Build and define the deal desk function for enterprise and AI deals
  • Shape deal structure and pricing approach and coordinate legal, finance and security reviews
  • Build field enablement covering onboarding, ramp, sales methodology, and product and AI fluency
  • Hire the field enablement leader
  • Own revenue-organization automation and internal AI applications with the central AI team
  • Interpret business performance, diagnose changes, and provide actionable recommendations
  • Partner with data and analytics on metrics, pipelines, dashboards and data quality
  • Improve forecast accuracy, pipeline coverage, conversion, sales cycle, rep productivity and revenue-work automation

Requirements:

  • 10+ years in revenue or go-to-market operations
  • 5+ years leading the function at a B2B SaaS company between roughly $30M and $150M ARR
  • Experience operating a business with both product-led and sales-assisted motions
  • Deep Salesforce fluency
  • Command of forecasting, quote-to-cash, marketing automation, BI and billing
  • Technical expertise with data and data models
  • Ability to work with a data engineering team
  • Experience deploying AI operationally inside a go-to-market organization
  • Experience building functions and hiring teams
  • Comfortable working in a globally distributed, multi-brand business
  • Ability to work with central AI, data and analytics, marketing, finance, product and engineering teams

Benefits:

  • Extra paid leave and dedicated funds to pursue personal development (up to 5 days and $1500 a year based on tenure)
  • Competitive medical, retirement and PTO benefits
  • Fully remote work environment
  • Access to a mental health and wellbeing platform with 24/7 dedicated psychological support
  • Targeted programs to promote wellness