Head of Revenue Operations
Posted 23hrs ago
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Job Description
Head of Revenue Operations designing Tiugo’s multi-brand SaaS revenue engine across product-led and sales-assisted motions. Building deal desk, enablement, automation, forecasting and AI-enabled GTM operations.
Responsibilities:
- Design the end-to-end revenue engine and customer journey across self-service and sales-assisted motions
- Define segmentation, coverage, routing, lifecycle stages and cross-functional handoffs
- Lead sales, customer success and partner operations across all Tiugo brands
- Design territory and coverage plans, quotas, capacity and productivity models
- Own the forecast process and its discipline
- Design incentive plans while Finance administers and pays them
- Build and define the deal desk function for enterprise and AI deals
- Shape deal structure and pricing approach and coordinate legal, finance and security reviews
- Build field enablement covering onboarding, ramp, sales methodology, and product and AI fluency
- Hire the field enablement leader
- Own revenue-organization automation and internal AI applications with the central AI team
- Interpret business performance, diagnose changes, and provide actionable recommendations
- Partner with data and analytics on metrics, pipelines, dashboards and data quality
- Improve forecast accuracy, pipeline coverage, conversion, sales cycle, rep productivity and revenue-work automation
Requirements:
- 10+ years in revenue or go-to-market operations
- 5+ years leading the function at a B2B SaaS company between roughly $30M and $150M ARR
- Experience operating a business with both product-led and sales-assisted motions
- Deep Salesforce fluency
- Command of forecasting, quote-to-cash, marketing automation, BI and billing
- Technical expertise with data and data models
- Ability to work with a data engineering team
- Experience deploying AI operationally inside a go-to-market organization
- Experience building functions and hiring teams
- Comfortable working in a globally distributed, multi-brand business
- Ability to work with central AI, data and analytics, marketing, finance, product and engineering teams
Benefits:
- Extra paid leave and dedicated funds to pursue personal development (up to 5 days and $1500 a year based on tenure)
- Competitive medical, retirement and PTO benefits
- Fully remote work environment
- Access to a mental health and wellbeing platform with 24/7 dedicated psychological support
- Targeted programs to promote wellness


















