Host Sales Manager – Seasonal Exchange
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Job Description
Host Sales Manager leading a team of International Recruitment Specialists focused on employer engagement for CIEE's Inbound Exchange programs. Driving sales success and maintaining client relationships.
Responsibilities:
- Lead a team of International Recruitment Specialists responsible for driving host employer engagement and job sales within a defined territory.
- Guide your team to successfully sell to new host employers while maintaining and renewing relationships with existing ones.
- Coach staff on effective sales strategies, including lead generation, cold calling, presentations, and closing commitments.
- Support your team in ongoing account management, specifically resolving host-related issues and requests, with a focus on gold-standard service to ensure long-term client relationships.
- Support the Senior Manager of CIEE Canada Direct Office in achieving annual program sales goals and long-term business development objectives for all Inbound Exchange programs related to the Canadian market.
- Provide sales leadership by managing a team of International Recruitment Specialists to sell to new hosts and renew existing host relationships within a defined territory.
- Collaborate with leadership to develop and execute strategic sales plans for the assigned region to meet and exceed seasonal goals.
- Set individualized sales goals and pipeline targets for team members.
- Create outreach strategies to engage new hosts and renew existing relationships.
- Provide gold standard account management to host accounts in your region by building long-term relationships, ensuring the international recruitment specialists are delivering on commitments, and identifying opportunities for growth and retention.
- Participate in high-level sales activities, including presentations to prospective and current hosts.
- Consult with hosts on hiring strategies aligned with participant availability and market trends.
- Work cross-functionally with compliance, participant services, and other internal teams to ensure host satisfaction and program quality.
- Ensure a positive experience for all stakeholders through proactive communication and support.
Requirements:
- Bachelor's degree required.
- Minimum 3 - 6 years of previous sales success required, B2B and human capital solutions preferred.
- Minimum 1-3 years of people management experience preferred.
- Ability to draw conclusions and create a strategy based on metrics.
- Strong verbal and written communication skills are required.
- Strong organizational skills with attention to detail required.
- Proactive and a preference for working in a fast-paced environment.
- Ability to work with remote field staff.
- Ability to investigate and analyze information to draw conclusions and solve problems efficiently.
- Energetic, personable, goal-oriented, and team-oriented.
- Tolerance for ambiguity and a sense of humor.
- Technology proficiency required – experience with Salesforce, Microsoft Suite, Teams, preferred.
- Innovative, creative, and flexible to a changing environment.
- A passion for CIEE's mission and global exchange!
Benefits:
- Paid time off
- Parental leave
- Gym Reimbursement Program
- Employee Assistance Program
- Short-term & Long-term Disability
- 6 floating Fridays (based on our eligibility rules)
- CIEE Study Abroad and TEFL Program discounts
- 403(b) Retirement Plan with employer contribution
- Insurance Coverage (life, travel, medical, dental, and vision)
- Flexible Spending Accounts/Health Savings Accounts (medical and dependent)
- Voluntary Benefits (identity theft protection, pet insurance, accident, and critical illness)
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