Remote Jobs at Zendesk
Find your next remote opportunity · 65 Open Positions

Zendesk started the customer experience revolution in 2007 by enabling any business around the world to take their customer service online.
Today, Zendesk is the champion of great service everywhere for everyone, and powers billions of conversations, connecting more than 100,000 brands with hundreds of millions of customers over telephony, chat, email, messaging, social channels, communities, review sites and help centers.
Zendesk products are built with love to be loved.
The company was conceived in Copenhagen, Denmark, built and grown in California, taken public in New York City, and today employs more than 4,000 people across the world.

Engagement Manager
Engagement Manager at Zendesk managing client engagements and project delivery for contact center solutions. Leading teams and collaborating across functions to drive customer success.

Senior Enterprise Account Executive
Enterprise Account Executive focusing on acquiring new Enterprise customers and nurturing existing relationships for Zendesk's B2B solutions. Driving top-line revenue growth through strategic sales tactics and customer engagement.

Solutions Consultant – Public Sector
Solutions Consultant leveraging Zendesk’s AI platform to transform government agencies. Driving innovative solutions while collaborating with cross-functional teams and optimizing customer experiences.

Director, GTM Operations
Director of GTM Operations at Zendesk managing compensation operations and driving strategic business initiatives across teams for effective GTM execution.

Senior Sales Product Specialist
Employee Service Sales Specialist driving growth in SaaS at Zendesk. Collaborating closely with sales teams and providing expertise to enhance employee experiences.

Director, Strategic Enterprise Sales – Bay Area
Director of Strategic Enterprise Sales at Zendesk leading the Bay Area team. Focus on AI-driven sales strategies and revenue growth for Enterprise accounts

Senior Account Executive – DACH
Senior Account Executive responsible for customer experience and sales to German-speaking clients at Zendesk. Leading inbound and outbound sales opportunities in a dynamic SaaS environment.

Staff Software Engineer
Staff Software Engineer managing billing transformation projects at Zendesk. Leading initiatives for Zuora Billing and Revenue platforms while collaborating with cross-functional teams.

Full-stack Engineer II, Node.js
Full-stack Engineer II developing cutting-edge customer service quality assurance solutions at Zendesk. Optimizing a full-stack survey-sending service built in Node.js with innovative techniques.

Senior Machine Learning Engineer
Senior Machine Learning Engineer delivering AI-powered capabilities using LLM technology for Zendesk. Collaborating with cross-functional teams and mentoring junior members within the organization.

Senior Commercial Account Executive, Dutch/French Speaker
Account Executive specializing in B2B sales for SaaS products. Focus on customer growth and relationship management in a hybrid work environment.

Senior Partner Sales Executive
Senior Partner Sales Executive focusing on recruitment and development of partnerships for Zendesk. Collaborating with sales teams to enhance business performance and drive customer acquisitions.

Staff Machine Learning Scientist
Staff Machine Learning Scientist advancing ML/AI for customer service in a global scale at Zendesk. Leading research and development of intelligent solutions to enhance customer interactions.

Senior Customer Success Manager
Lead a Customer Success team at Zendesk, focusing on AI-powered customer solutions. Drive customer outcomes and team performance in a rapidly evolving environment.

Senior AI Agent Engineer
AI Agent Engineer at Zendesk designing intelligent agents for conversational AI. Collaborating with teams to innovate and optimize AI systems.

Senior Machine Learning Scientist
Staff Machine Learning Scientist responsible for innovative AI solutions development at Zendesk. Collaborating with cross-functional teams to enhance customer experience through advanced machine learning.

Senior Data Analyst
Data Analyst role at NoRedInk collaborating with teams for strategic decision-making on analytics. Delivering insights using modern data stack including Snowflake and BI tools.

Solutions Consultant
Solutions Consultant at Zendesk designing AI-powered customer engagement solutions through technical discovery and collaboration. Lead customer pilots and integrate scalable cloud solutions.

Senior Solutions Consultant
Senior Solutions Consultant leading AI-driven solutions for customer experience at Zendesk. Collaborate across teams to architect innovative strategies and optimize customer growth.

Senior Solutions Consultant
Senior Solutions Consultant driving AI-powered customer experience solutions at Zendesk. Leading technical strategies and collaboration across teams to enhance customer service solutions.