Human Resources Business Partner, Shared Services
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Job Description
HR Business Partner with QC Servion providing strategic HR support across multiple departments remotely. Ensuring alignment of people strategies with business goals and driving organizational effectiveness.
Responsibilities:
- Serve as the primary HR point of contact for assigned departments, providing guidance and solutions on people-related matters.
- Support managers in implementing performance improvement plans and documenting employee relations matters.
- Maintain current knowledge of Employee Handbook, Operations Manual and Environmental Health & Safety Manual.
- Maintain compliance with employment laws, regulations, and internal policies.
- Ensure employment documentation and records are accurate, secure, and audit-ready.
- Recommend and implement process improvements that leverage automation and emerging technologies.
- Partner with department leaders to develop and execute workforce strategies that support operational priorities and long-term objectives.
- Provide consultative guidance on organizational design, talent planning, and leadership development.
- Support change management initiatives, ensuring smooth transitions during organizational shifts and growth periods.
- Use HR data, analytics, and predictive insights to improve decision-making, retention, and performance outcomes.
- Work cross-functionally with internal partners to resolve HR matters and challenges.
- Champion a high-performance culture by implementing effective performance management processes and coaching leaders on feedback, goal setting, and career growth.
- Partner with managers to address employee relations issues, ensuring fair, consistent, and compliant resolutions.
- Collaborate with Learning & Development to create targeted training and leadership programs.
- Lead engagement strategies that enhance retention and strengthen employee connection in a remote-first organization.
Requirements:
- Demonstrated ability to translate business objectives into HR strategies and deliver measurable results.
- Knowledge of impactful human resource processes and best practices.
- Strong analytical skills, with the ability to interpret data and provide actionable insights.
- Exceptional interpersonal and communication skills, with the ability to influence at all levels.
- Skilled in building trust, managing sensitive situations, and maintaining confidentiality.
- Proficient in Rippling or a similar HRIS, with the ability to optimize platform functionality for department needs.
- Intermediate skills using MS Office Suite (Excel, Word, Outlook, PowerPoint, Teams), along with exceptional organizational skills for file management to support our software defined organization.
- Ability to work successfully in a remote, high-accountability environment with competing priorities.
- Ability to leverage AI and emerging technologies to streamline workflows, optimize operational processes, and contribute to company-wide innovation.
- A Bachelor’s degree or equivalent years of relevant Human Resources experience.
- 5+ years of proven experience in a Human Resources Business Partner role with direct support to corporate functions or shared services business units.
- A recognized HR certification (e.g., PHR, SPHR, SHRM-CP, SHRM-SCP) or MS in Human Resources or Organizational Development is a plus.
Benefits:
- Choice of comprehensive medical plans (including two PPO-style plans and a HDHP w/ HSA option).
- Flex spending accounts (FSA).
- Dental and vision plans.
- Comprehensive medical, dental and vision benefits extended to spouse / domestic partner and dependent children up to age 26.
- 401k with company match and self-directed brokerage account option.
- PTO including additional paid time off during the last week of the year.
- Company paid life insurance coverage for employees and their eligible dependents.
- Short and long-term disability, AD&D coverage.
- Professional development opportunities, tuition reimbursement, and professional licensing assistance.
- Paid parental leave after one year of employment.
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