Implementation Consultant
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Job Description
Implementation Consultant at Routeware guiding customers in waste management through their implementation journey. Collaborating on data analysis and model validation with a focus on customer service.
Responsibilities:
- Guide customers through their implementation journey with Routeware solutions
- Focus on Routeware Elements software, working with waste management and street maintenance data
- Gather and analyze data, build and validate models
- Interact with customers to ensure quality of service and deliver operational routes with documentation
- Cross-train with all products to effectively implement entire suite of offerings
- Consult with clients on solutions to accommodate business needs
- Complete system configurations
- Interpret data and analyze results using statistical techniques
Requirements:
- 3 years working experience as an Implementation Consultant or Business Data Analyst
- Strong Microsoft Excel-based analytical skills with attention to detail and accuracy
- Exceptional problem-solving capabilities
- Excellent interpersonal skills, with the ability to work both independently and with peers
- Good verbal and written communication skills, including delivering effective presentations
- Adept at queries, report writing, and presenting findings
- BS in Mathematics, Economics, Computer Science, Information Management or Statistics
Benefits:
- Comprehensive benefits (medical with HSA option, vision, dental, and life insurance)
- Paid parental leave
- Medical and Dependent FSA
- 401K match
- Unlimited PTO
- Ten company holidays
- 1 Volunteer day
- Summer Friday's
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