Inbound Sales Development Representative
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Job Description
Inbound Sales Development Representative handling qualified leads for Tekmetric’s cloud-based auto repair shop software. Scheduling demos and supporting Account Executives through the customer buying journey.
Responsibilities:
- Partner with Channel Partners and Marketing teams to implement sales and pipeline-building strategies
- Handle qualified inbound leads via phone, email, and online chat
- Schedule appointments for the Account Executive team
- Serve as liaison for potential customers throughout their buying journey
- Book demos, send demo reminders, and conduct post-demo follow-ups
- Build and refine lead information in a CRM to assist qualification
- Provide sales teams with details for tailored demo experiences
- Collaborate with sales roles involved in the customer journey
- Ensure exceptional service for potential customers from start to finish
Requirements:
- Foundational sales experience required, with a strong preference for SaaS background
- Experience following defined processes using a CRM
- HubSpot and Salesforce experience is a plus
- Interest in startups, sales, and technology
- Strong interpersonal skills and friendly professional demeanor on the phone
- Strong organizational and time management skills
- Honest and genuine approach to helping potential customers
- Strong desire to grow personally and professionally in Sales
- Strong communication skills
- Candidates must be located in the Eastern or Central Time Zone
Benefits:
- Enjoy the flexibility of remote work
- Competitive base salaries that reflect your value
- Generous Paid Time Off
- Paid maternity, parental bonding, and medical leave
- Medical, Dental, Vision, and Prescription coverage; employee-only plans cover 100% of premiums and family coverage costs are covered at 50%
- Free, confidential counseling through BetterHelp
- 401(k) Retirement Savings Plan with 100% employer match on contributions up to 6%
- Flexible Spending Accounts (FSA) and Health Savings Accounts (HSA)
- Life and Accidental Death & Dismemberment (AD&D) Insurance
- Up to $60/month toward fitness, mental health, or almost anything that helps you feel your best
- $300 home office setup bonus after one year of employment
- Support for continuing education
- Team and company-wide offsites several times a year; attendance fully supported
- Fun activities and office amenities
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