Inside Sales Account Executive
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Job Description
Commercial Inbound Sales Agent generating new commercial revenue through inbound calls. Handling customer care and managing calls for Vyve Business Services as remote work.
Responsibilities:
- Handle and identify Business Solutions opportunities for Inbound Call Center customers and Calls
- Manage all aspects of customer care for business customers to include account maintenance, account renewals, review contract status and updates
- Demonstrate full understanding of current marketing campaigns, products, offerings and can communicate them clearly to customers
- Coordinate customer’s solution needs, solution estimate and final solution price quote for all Small to Medium size Vyve Business Solution products
- Navigate and communicate sales activities, reports, and results as requested by Management
- Effectively communicate product and service information, feature functionality, billing procedures, and equipment usage to each customer
- Attempt to retain or renew customers seeking disconnect, downgrade, or changes to service through examining the needs of customers as they pertain to Vyve products/services
- Frequent and regular communication with management team
- Achieve all sales quotas set for the department by following established policies and procedures
- Manage and develop customers through Salesforce Sales Cloud
- Handle and help customers that have billing questions about their accounts when they call in and choose Sales
Requirements:
- High School degree or equivalent required
- Minimum of two years of sales experience
- Call Center Experience preferred
- Typing skills of 40 WPM or greater required
- Salesforce Sales Cloud experience a plus
Benefits:
- Flexible working hours
- Opportunities for professional development
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