Inside Sales Representative
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Job Description
Inside Sales Representative driving virtual provider adoption of Guardant Health’s Shield blood test for colorectal cancer. Converting leads, meeting sales targets, and supporting healthcare practices remotely across the USA.
Responsibilities:
- Support the field-based sales organization by driving product growth through exceptional virtual customer interactions
- Drive early detection of colorectal cancer through adoption of the Shield blood test
- Identify potential new business using analytical insights and convert incoming leads into active ordering accounts
- Meet or exceed sales goals through virtual prospecting, relationship-building, and national sales strategies
- Build virtual relationships with healthcare providers and secure commitment to adopt the Shield test for colorectal cancer and other cancers
- Use challenger-selling techniques to understand provider needs and demonstrate how Guardant Health offerings improve patient outcomes and streamline practices
- Use Salesforce, Veeva, competitive market data, and other internal resources to understand the CRC treatment market and make data-driven business decisions
- Provide virtual product education and training to primary care practices and gain stakeholder support for integrating Shield into workflows
- Deliver high-touch customer service, proactively resolve issues, and support providers throughout the sales process
- Comply with company policies, industry standards, and regulations while managing multiple projects and deadlines
Requirements:
- Minimum 1 year of sales experience, including internships or inside sales, with sales goals
- Virtual selling experience in inside sales highly preferred
- College degree preferred but not required
- Demonstrated ability to engage in virtual selling conversations, overcome objections, and align client needs with product offerings
- Ability to quickly learn and apply technical product knowledge
- Exceptional oral and written communication skills; ability to present complex information clearly in a virtual setting
- Experience with CRM systems such as Salesforce, Veeva, or similar platforms preferred
- Superior negotiation, problem-solving, and customer service skills
- High-touch customer service and relationship-building skills preferred
- Valid driver's license with a clean driving record required for daily field office and customer visits, if required
- Flexibility to travel to open territories when needed and occasional national travel for sales meetings
- Ability to responsibly leverage AI-enabled tools in accordance with company policies, ethical standards, and regulatory requirements
- Background screening, including criminal history, required
- Ability to lift routine office supplies, use office equipment, and sit for extended periods
Benefits:
- Flexible work-life balance through the work model
- Work-from-home days for individual-focused time
- Reasonable accommodations for candidates with disabilities, long-term conditions, mental health conditions, or sincerely held religious beliefs
- Equal opportunity employment
- Confidential handling of applicant information
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