Inside Sales Representative
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Job Description
Inside Sales Representative driving virtual provider engagement and sales for Guardant Health’s Shield blood test. Supporting colorectal cancer screening adoption across the USA.
Responsibilities:
- Uncover potential new business using analytical insights and transition incoming leads into active ordering accounts
- Meet or exceed sales goals through virtual prospecting, relationship-building, and execution of national sales strategies
- Build virtual relationships with healthcare providers and gain commitment to adopt the Shield blood test for colorectal cancer and other cancers
- Use challenger selling to understand provider needs and demonstrate how Guardant Health offerings improve patient outcomes and streamline practices
- Use Salesforce, Veeva, competitive market data, and other internal resources to understand the CRC treatment market and make data-driven business decisions
- Educate and train primary care practices virtually on Shield product knowledge and workflow integration
- Provide high-touch customer service and proactively resolve issues throughout the sales process
- Ensure compliance with company policies, industry standards, and regulations
- Manage multiple projects and deadlines effectively
Requirements:
- Minimum 1-year sales experience, including internships or inside sales, with sales goals
- Virtual selling experience in inside sales highly preferred
- College degree preferred but not required
- Ability to engage in selling conversations, overcome objections, and align client needs with product offerings
- Ability to quickly learn and apply technical product knowledge
- Exceptional oral and written communication skills and ability to present complex information virtually
- CRM experience such as Salesforce, Veeva, or similar platforms preferred
- Superior negotiation, problem-solving, and customer service skills
- High-touch customer service and relationship-building skills preferred
- Grit, tenacity, resilience, adaptability, and creative problem-solving
- Track record of meeting and exceeding goals
- Initiative, strategic thinking, prioritization, and ability to manage competing demands
- Coachable growth mindset and eagerness to learn
- Valid driver's license and clean driving record required for daily field office and customer visits, if required
- Flexibility to travel to open territories when needed and occasional national travel for sales meetings
- Curiosity, sound judgment, and ability to critically evaluate and responsibly leverage AI-enabled tools according to company policies, ethical standards, and regulatory requirements
- Ability to pass a background screening including criminal history
- Ability to sit for extended periods and use office equipment; may encounter noise, fumes, and biohazard material in laboratory environments
Benefits:
- Flexible hybrid work model for eligible onsite employees
- Work-from-home days for individual-focused time
- Reasonable accommodations for candidates with disabilities, long-term conditions, mental health conditions, or sincerely held religious beliefs
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