Inside Sales Representative
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Job Description
Inside Sales Representative driving virtual healthcare-provider adoption of Guardant Health’s Shield™ blood test for colorectal cancer screening. Supporting national sales growth through prospecting, training, CRM insights, and customer service.
Responsibilities:
- Uncover potential new business using analytical insights and transition incoming leads into active ordering accounts
- Meet or exceed sales goals through virtual prospecting, relationship-building, and execution of national sales strategies
- Build virtual relationships with healthcare providers and secure commitment to adopt the Shield™ blood test for colorectal cancer and other cancers
- Use challenger-selling techniques to understand provider needs and demonstrate how Guardant Health offerings improve patient outcomes and streamline practices
- Use Salesforce, Veeva, and competitive market data to understand the colorectal cancer treatment market and make data-driven business decisions
- Educate and train primary care practices virtually on Shield product knowledge and support workflow integration
- Provide high-touch customer service and proactively resolve issues throughout the sales process
- Comply with company policies, industry standards, and regulations while managing multiple projects and deadlines
Requirements:
- Minimum 1-year sales experience, including internships or inside sales, with sales goals
- Virtual selling experience in inside sales highly preferred
- College degree preferred but not required
- Demonstrated ability to engage in selling conversations, overcome objections, and align client needs with product offerings
- Ability to quickly learn and apply technical product knowledge
- Exceptional oral and written communication skills, including presenting complex information clearly and virtually
- CRM experience such as Salesforce, Veeva, or similar platforms preferred
- Superior negotiation, problem-solving, and customer service skills
- High-touch customer service and relationship-building skills preferred
- Valid driver’s license with a clean driving record required for daily field office and customer visits, if required
- Flexibility to travel to open territories when needed and occasional national travel for sales meetings
- Curiosity, sound judgment, and ability to critically evaluate and responsibly leverage AI-enabled tools according to company policies, ethical standards, and regulatory requirements
- Background screening including criminal history required
Benefits:
- Flexible work-life balance through the hybrid work model
- Work-from-home days for individual-focused time for eligible onsite employees
- Reasonable accommodations for candidates with disabilities, long-term conditions, mental health conditions, or sincerely held religious beliefs
- Equal opportunity employment
- Confidential handling of applicant information
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