Inside Sales Representative
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Job Description
Inside Sales Representative driving virtual provider engagement and SHIELD blood-test adoption. Supporting Guardant Health’s precision oncology and colorectal cancer screening business.
Responsibilities:
- Support the field-based sales organization by driving product growth through exceptional virtual customer interactions
- Drive early detection of colorectal cancer through utilization of the SHIELD blood test
- Uncover potential new business using analytical insights and transition incoming leads into active ordering accounts
- Meet or exceed sales goals through virtual prospecting, relationship-building, and execution of national sales strategies
- Build virtual relationships with healthcare providers and gain commitment to adopt the SHIELD test
- Engage healthcare providers virtually to understand their needs and demonstrate how Guardant Health offerings improve patient outcomes and streamline practices
- Use Salesforce, Veeva, competitive market data, and other internal resources to understand the evolving colorectal cancer treatment market and make data-driven decisions
- Provide virtual product education and training to primary care practices and support stakeholder adoption and workflow integration
- Maintain high-touch customer service by proactively resolving issues and supporting providers throughout the sales process
- Ensure compliance with company policies, industry standards, and regulations while managing multiple projects and deadlines
Requirements:
- Minimum 1-year sales experience, including internships or inside sales, with sales goals
- Virtual selling experience in inside sales highly preferred
- College degree preferred but not required
- Ability to engage in selling conversations, overcome objections, and align client needs with product offerings
- Ability to quickly learn and apply technical product knowledge
- Exceptional oral and written communication skills
- Experience with CRM systems such as Salesforce, Veeva, or similar platforms preferred
- Superior negotiation, problem-solving, and customer service skills
- Valid driver's license and clean driving record required for daily field office and customer visits, if required
- Flexibility to travel to open territories and occasional national sales meetings
- Curiosity, sound judgment, and ability to critically evaluate and responsibly leverage AI-enabled tools in accordance with company policies, ethical standards, and regulatory requirements
- Ability to sit for extended periods
- Background screening including criminal history required
Benefits:
- Flexible work-life balance through defined in-office and work-from-home days for eligible onsite employees
- Reasonable accommodations for candidates with disabilities, long-term conditions, mental health conditions, or sincerely held religious beliefs
- Equal employment opportunity and nondiscrimination protections
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