Junior Partner Account Manager – Spanish, English, Russian
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Job Description
Junior Partner Account Manager supporting Social Discovery Group’s social discovery platforms through multilingual partner management. Analyzing performance, managing Bitrix CRM requests, and improving quality operations.
Responsibilities:
- Independently manage operational and analytical tasks from goal setting through execution and result control
- Analyze statistics, reports, and key partner performance metrics to identify quality improvement opportunities
- Develop and implement quality sufficiency and strategies with the team and cross-functional stakeholders
- Support and manage partners in Bitrix CRM, including complex and non-standard requests
- Contribute to improving partner-related processes and tools, including CRM, reporting, files, and internal guidelines
- Collaborate with internal teams to achieve shared efficiency and cost-optimization goals
Requirements:
- Fluent in Spanish and Russian (reading, writing, ability to communicate) - C1+
- Proficiency in English (reading, writing, ability to communicate) - B1+
- Excellent communication skills
- Experience in negotiating, working with contractors and partners, and working with claims
- Confident work with data in tables (Google Sheets, Excel)
- Advanced user of Google Workspace
Benefits:
- REMOTE OPPORTUNITY to work full time
- Vacation 28 calendar days per year
- 7 wellness days per year (time off)
- Bonuses up to $5000 for recommending successful applicants for positions in the company
- 50% payment for professional training, international conferences and meetings
- Corporate discount for English lessons
- Health benefits, including compensation of up to $1,000 gross per year per employee for self-purchased health insurance or doctor’s fees when not eligible for corporate medical insurance
- Equipped workplace and necessary equipment in company offices or co-working locations
- Reimbursement of workplace costs up to $1,000 gross once every 3 years in other locations
- Internal gamified gratitude system with bonuses exchangeable for merch, team building activities, massage certificates, etc.
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