Junior Travel Planning Specialist – Custom & Groups
Posted 2ds ago
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Job Description
Travel startup specialist creating custom itineraries, quotes, and group programs. Supporting advisors, clients, operators, and vendors through booking and travel logistics.
Responsibilities:
- Provide timely and professional support to travel advisors and their clients
- Collaborate with tour operators worldwide to design custom and group travel itineraries
- Develop personalized proposals and quotes tailored to each group’s requirements
- Oversee requests ranging from single private tours to multi-day group programs
- Resolve issues on the fly to ensure smooth travel experiences
- Recommend creative activities and unique experiences to elevate trips
- Maintain and update tour content, pricing, and operational details for custom and group programs
- Coordinate capacity, schedules, and logistics with vendors and partners
- Keep advisors and operators informed of itinerary or schedule updates
- Assist advisors and group leaders with questions, bookings, and program details
- Track penalties, costs, agreements, and critical deadlines
- Review guest feedback and share actionable insights to enhance future programs
Requirements:
- 3–4 years of experience in travel, tourism, or hospitality
- Clear written and verbal communication
- Comfortable working in Microsoft Word, Excel, and PowerPoint
- Able to handle several open requests at the same time without things slipping
- Detail-oriented and organized
- Works well with a team but can manage tasks on their own too
- Fluent in English — other languages are a bonus
- Experience with group programs or custom itineraries
- Familiarity with booking or reservation platforms
- Employees must be based in the United States
- Not available to employees residing in California or New York
- Must be able to work one of the Tuesday-Saturday or Sunday-Thursday schedules
Benefits:
- Annual company bonus (up to a total of $3,000, based on company targets - deferred eligibility)
- 15 days of leave (increases to 20 days at 2 years tenure)
- Company Healthcare Plan (Company contribution $10,500)
- 401K company plan
- Annual work from home budget $500
- Annual training budget of $250
- TSA Precheck (worth $80)
- Annual Project Expedition tour credits of $750
- Employee discounts on thousands of tours and activities
- Allocation of time to work remotely in other destinations
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