Key Account Manager, Consumer
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Job Description
Key Account Manager managing strategic relationships with consumer accounts at Signify. Driving profitable growth and achieving sales targets for connected lighting across Central America.
Responsibilities:
- Manages strategic relationships with existing and potential key consumer accounts — including retailers, distributors, and online platforms — to drive profitable, achieve sales targets and strengthen customer relationships.
- Develops strategic plans to grow account revenue and market share.
- Achieves sales, revenue, and profitability targets for assigned accounts or channel portfolios.
- Negotiates contracts and terms of agreements to maximize profitability while maintaining customer satisfaction.
- Unlocks additional account value by improving distribution terms, securing strategic agreements, and increasing share of wallet within each customer.
- Maintains an in-depth understanding of the customer strategy and defines an account strategy that drives profitable high growth opportunities for Signify as well as operationally managing the execution.
- Monitors market dynamics, and shopper behavior to identify new growth opportunities.
- Defines and leads actions in the accounts, aligning the support across cross-functional Signify teams (e.g. Channel Marketing, Product Marketing, Order Desk, Customer Satisfaction etc.) with the objective of meeting account performance objectives and customer’s expectations.
- Build and execute strategy and development plan for assigned channel with focus connected lighting across Central America towards B2C consumers
Requirements:
- Bachelor's degree in Business Administration, Sales, Marketing, or a related fields
- 3+ years of experience in key account management or sales roles within the consumer sector, demonstrating proven success in managing complex accounts and driving profitable growth.
- Professional experience developing thriving, long-term relationships within the consumer channel and DIY channel
- Business English is required
- Ability to travel (Nicaragua, Panama, Honduras, Guatemala, El Salvador)
- To be based in San Salvador or Guatemala.
Benefits:
- You can grow a lasting career here.
- We’ll encourage you, support you, and challenge you.
- We’ll help you learn and progress in a way that’s right for you, with coaching and mentoring along the way.
- We’ll listen to you too, because we see and value every one of our 27,000+ people.
- We believe that a diverse and inclusive workplace fosters creativity, innovation, and a full spectrum of bright ideas.
- With a global workforce present in 70+ countries, we are dedicated to creating an inclusive environment where every voice is heard and valued, helping us all achieve more together.
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