Key Account Manager
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Job Description
Key Account Manager managing strategic nationwide accounts for Pitney Bowes, a global shipping and mail-processing solutions provider. Driving revenue, negotiations, forecasting, and business development.
Responsibilities:
- Manage strategic customer accounts, including C-level stakeholders, to drive revenue growth
- Build, maintain, and expand long-term customer relationships
- Develop account plans
- Analyze market and competitive developments
- Generate momentum for new markets and products
- Plan, manage, and monitor revenue and profitability
- Conduct regular forecasts and assume budget responsibility
- Lead annual and framework agreement negotiations
- Develop customer-specific proposals
- Prepare quotations for individual inquiries and tenders
- Collaborate cross-functionally with Marketing, Product Management, Customer Service, and Supply Chain
- Identify new business opportunities as well as up-selling and cross-selling potential
- Support product launches
- Independently manage customer accounts throughout Germany
Requirements:
- Several years of experience in Key Account Management, with a focus on technical and software sales
- Confident and professional interaction with key accounts
- Excellent communication and facilitation skills, along with strong networking abilities
- Strategic, analytical, solution-oriented, and independent approach to work
- Good understanding of business and commercial principles
- Product and project management skills
- High willingness to travel; central location in central Germany
- Nationwide responsibility
- Full-time employment
- Permanent position
Benefits:
- Permanent employment contract
- 30 days of annual leave plus special leave
- Work from home and at customer sites
- High-quality company car
- iPhone and IT equipment
- Family- and leisure-friendly work-life balance
- Excellent development opportunities and mentoring
- Extensive free e-learning offering
- External employee counseling through an Employee Assistance Programme (EAP)
- Opportunities for professional development and career advancement
- Inclusive environment that encourages diverse perspectives and ideas
- Comprehensive benefits and wellbeing programs worldwide
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