Lead Analyst, Internal Communication
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Job Description
Lead Analyst shaping internal communications, employee advocacy, and LinkedIn and Instagram strategy. Strengthening Icertis’s brand as an AI-powered contract intelligence platform.
Responsibilities:
- Help standardize the company’s approach to internal communications as it scales, establishing repeatable rhythms to inform employees about business strategy, priorities, and culture
- Leverage video as a leading medium for internal messages
- Write and edit internal newsletters, employee emails, leadership communications, and All Hands materials
- Maintain an internal editorial calendar for communications tone, approach, and cadence
- Partner on communications plans around major company announcements and milestones
- Monitor employee feedback to improve communications impact
- Own and develop the company’s LinkedIn and Instagram strategy
- Create and curate social content engaging buyer audiences and employees while strengthening the Icertis brand
- Showcase employees, culture, leadership, customer stories, milestones, events, and points of view
- Lead the Icertis Booster Club employee advocacy program
- Monitor social trends, formats, creator behaviors, and platform changes
- Track social performance and refine content, messaging, and channel strategy
Requirements:
- 3–5 years of experience in internal communications, corporate communications, employee communications, or a related field, preferably within a technology company
- Exceptional writing and editing skills, with an ability to make complex topics simple, clear, and compelling
- Strong understanding of LinkedIn and Instagram, including what makes content engaging and effective on each platform
- A genuine interest in social media, emerging content formats, and digital culture
- Ability to translate business strategy and corporate messaging into communications that feel human and relevant
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