Loan Servicing Specialist II
Posted 13hrs ago
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Job Description
Remote Loan Servicing Specialist II managing loan boarding, payments, payoffs, and accounting for Commercial Bank of California. Ensuring regulatory compliance and balanced loan system records.
Responsibilities:
- Perform post-closing loan servicing duties for real estate, construction, commercial, consumer, SBA, letters of credit, and asset-based loans
- Process loan boarding and loan fundings at closing
- Process loan payments, billings, paydowns, advances, callbacks, payoffs, balancing, shadow accounting, non-posts, system reports, and posting entries
- Process paperwork for disbursement of loan funds and board new and modified loans in the loan accounting system
- Input loan, customer, collateral, and tickler data based on executed loan documents and credit approval
- Perform loan maintenance activities, including address changes, late charge waivers, automatic payment changes, payment adjustments, billing adjustments, interest changes, and tickler updates
- Prepare demand letters for loan payoffs or paydowns
- Research note histories, billing problems, and payment postings in response to branch requests
- Escalate complex issues to the Note Department Manager or Assistant Manager
- Process incoming and outgoing wires
- Provide loan servicing support to other departments and business units within approved Service Level Agreements
- Review daily computer-generated reports to ensure GL information balances with loan system data
- Clear non-posted transactions and correct out-of-balance conditions
- Prepare reconveyances for loan payoffs and partial reconveyances
- Prepare monthly certifications
- Ensure compliance with applicable state and federal banking regulations and policies, including BSA/AML/CIP, CRA, OFAC, Fair Lending, Regulation CC, GLBA, and information security requirements
- Attend training and maintain knowledge of procedures governing financial institutions
- Perform other departmental duties as assigned
Requirements:
- High School Diploma or General Education Degree (GED)
- Minimum of 5 years of experience in loan processing and accounting or an equivalent combination of education and experience
- Proficient in all loan accounting and servicing related functions with emphasis on commercial/business and real estate lending
- Good working knowledge of personal computers and software
- Supervisory-level knowledge of loan accounting systems functions and procedures
- Knowledge of bank marketing, operations and other daily banking functions
- Knowledge of banking laws, policies and procedures, service, and credit products
- Knowledge of principles of report preparation
- Knowledge of analysis and statistics
- Knowledge of general accounting and mathematics
- Ability to enter data in a personal computer, use a calculator, and operate telecommunications and other office equipment
- Ability to use word processing, spreadsheet, graphics, database, and specialized financial systems software applications
- Ability to plan, organize and prioritize tasks to meet deadlines
- Ability to lead and motivate employees to complete tasks in accordance with established standards
- Ability to analyze and solve work problems
- Ability to follow oral and written instructions
- Ability to communicate effectively with co-workers, consultants, regulators, and other parties
- Ability to prepare clear and concise reports, documentation, and correspondence
- No licenses, certificates, or special requirements
Benefits:
- Competitive employer contribution to medical, dental and vision coverage
- 401k plan with employer match
- Flexible Spending Accounts (FSA) and Dependent Care Accounts
- Employee Assistance Program (EAP)
- Employer provided Calm subscription
- Employer provided mental health benefits through Teladoc
- Life, AD&D and disability insurance
- Minimum 15 Days of Vacation
- 11 Paid Federal Holidays
- Paid Time off to Volunteer
- Online discount program
- Tuition Reimbursement Program
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