Manager, Benefits
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Job Description
Manager of Benefits ensuring competitive health & welfare and retirement plans for North America. Collaborating with vendors and leading compliance for U.S., Canada, and Puerto Rico operations.
Responsibilities:
- Manage administration of self-funded health & welfare and 401k retirement benefit plans, and ancillary perk programs for U.S., Canada, and Puerto Rico
- Manage vendor partner relationships, vendor contracts, compliance requirements and invoicing
- Emphasis on 401k retirement plan compliance activities, reporting, documents, filings, and audit processes
- Analyze benchmarking information, internal data, and strategize with vendors and leadership on benefit offerings to deliver market competitive, innovative and cost efficient programs that engage and attract talent
- Lead benefits projects including U.S. benefits annual enrollment, annual 401k audit, and other benefits compliance activities including discrimination testing, ACA, plan document and SPD updates, 5500s and more
- Lead implementations of new plans, vendors, processes, and systems as needed
- Work on special projects as required, including, but not limited to, acquisitions, benefit program additions or changes, etc
- Collaborate regularly with Payroll, Finance/Accounting, HR Operations, HR Technology and external providers to ensure accurate and efficient administration and processes
- Resolve escalated issues, concerns, appeals, and claims with external help from vendors/partners in partnership with the Benefits team
- Develop and deliver training for teammates, managers, and HR partners on benefits programs, best practices, and related processes and procedures
- Identify and implement process improvements across the team that increase efficiency, drive a better employee experience & engagement
- Lead and develop 2 internal reports including performance management, coaching, and career development
- Maintain current knowledge of global benefits compliance and regulations, in partnership with external resources, and stay apprised of upcoming changes.
Requirements:
- Bachelor's Degree in Human Resources or related discipline
- 7+ years progressive health & welfare benefits and 401k plan benefits experience in fast-paced, growth organizations
- 3+ years managing mid-size or larger self-funded health and 401k plans
- 2+ years supervisory and/or people management
- 1+ years Canada Benefits experience
- Workday experience
- Proficient in Excel including formulas and data analysis, MSOffice
- Experience presenting in MS Office Teams
- Project management skills with the ability to handle multiple projects from conception to completion
- Strong vendor management skills
- A diplomatic relationship builder with a demonstrated ability to collaborate across teams and influence outcomes
- Detail-oriented and proficient in data analysis for root cause analysis, trend analysis, and issue resolution
- Ability to prioritize effectively and manage a high volume of work in a fast-paced environment
- Ability to present to varying levels within an organization and deliver material in a clear and digestible way
- CEBS preferred
Benefits:
- Medical, dental, and vision benefits
- Paid Time Off (PTO)
- 401K Matching Program
- Tuition Reimbursement
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