Manager, GOP Services
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Job Description
Manage NERC GOP Program and ensure operational compliance with reliability standards. Serve as primary contact for client and regional entities on GOP-related communications.
Responsibilities:
- Manage the client’s NERC GOP Program by ensuring operational activities and compliance obligations are performed in accordance with NERC Reliability Standards.
- Serve as the primary point of contact between the client and Regional Entities for all GOP‑related communications.
- Develop, maintain, and update GOP program documentation, including Operating Plans, procedures, Operating Guides, communication protocols.
- Evaluate real‑time and near‑real‑time operating responsibilities, including operating logs and outage coordination.
- Ensure timely reporting of operational events and internal event documentation.
- Coordinate and support control center activities, including operator readiness and procedure updates.
- Manage the client’s compliance evidence, ensuring accuracy and completeness to NERC GOP standards.
- Oversee training and competency programs for personnel performing generator operator duties.
- Conduct internal audits and performance assessments across all GOP-related activities.
- Support integration of new generating assets into the GOP program.
- Prepare the client for audits and compliance engagements, including data requests and self‑certifications.
- Maintain situational awareness of reliability risks and operational issues.
Requirements:
- BA/BS degree in engineering, or related field; or 4+ years of experience in NERC compliance, grid operations, or generator operations.
- Strong knowledge of NERC GOP Reliability Standards and applicable standards.
- Experience working with BAs, TOPs, RCs, or NERC Regional Entities.
- Strong understanding of grid operations, generation dispatch, and reliability communications.
- Ability to interpret and implement NERC standards and operating requirements.
- Excellent documentation and evidence-management skills.
- Ability to analyze operational data and compliance performance.
- Expertise in MS Office (Word, Excel, PowerPoint) and Adobe PDF toolsets.
Benefits:
- Health insurance
- Professional development opportunities
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