Managing Director – Omnichannel Strategy
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Job Description
Managing Director leading omnichannel strategy and consulting services for life sciences clients. Driving business growth and innovative solutions in global medical affairs.
Responsibilities:
- Develop and implement a comprehensive vision for the omnichannel practice, aligned with the company's strategic objectives.
- Identify market trends and client needs to create service offerings that drive growth and differentiation.
- Lead as a trusted advisor for clients; cultivate a strong understanding of clients’ needs, translating these into bespoke service offerings.
- Source from their own network, secure and lead a $3 million annual book of business; develop comprehensive sales strategies to achieve and exceed revenue targets, deliver compelling pitches, and lead contract negotiations to secure business deals.
- Generate thought leadership to capitalize on industry trends and develop innovative solutions and capabilities.
- Assess client organizational readiness for omnichannel transformation and recommend frameworks for capability development.
- Guide clients in establishing governance structures, standard operating procedures (SOPs), and cross-functional collaboration models to support omnichannel engagement.
Requirements:
- Education: Bachelor’s degree in the life sciences or business-related fields; Advanced degree in the Life Sciences, and/or MBA preferred.
- Experience: 10+ years in management consulting, advisory and/or digital strategy specifically for Life Sciences
- A strong history of successfully selling, delivering and growing consulting revenues with a track record of sourced sales exceeding at least $3 million in the previous 2-3 years
- Strong understanding of pharmaceutical regulations and compliance in omnichannel engagement.
- Extensive knowledge of digital platforms, CRM systems, analytics tools, and omnichannel engagement technologies.
- Skills: Executive presence
- Exceptional communication, negotiation, and stakeholder management skills, both verbal and written
- Ability to leverage external network to improve market positioning
- Identify and pursue new business development opportunities
- Ability to lead client work and accounts
- Ability to attract, retain, mentor and grow team members
- Ability to become a trusted partner to all levels of clients (from Director to c-suite)
- Must have a collaborative and team-based mind-set
- Proficiency in CRM software, project management tools, and Microsoft Office Suite (demonstrated expertise in Word, PowerPoint and Excel)
- Must have the ability to manage work-life balance for oneself and be able to mentor team accordingly for themselves.
- Must be capable of leading complex engagements with superior practice-build and client relationship management skills.
Benefits:
- Health insurance
- Flexible working environment
- Professional development opportunities
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