Marketplace Manager
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Job Description
Marketplace Manager driving profitable growth across Amazon, eBay, Walmart, and TikTok Shop for AMain Hobbies’ specialty retail business. Owning marketplace P&L, catalog, pricing, advertising, and compliance.
Responsibilities:
- Develop and execute marketplace strategies aligned with AMain Hobbies’ revenue, margin, and brand goals
- Identify growth opportunities across existing and new marketplaces
- Own marketplace P&L, forecasting, and performance reporting
- Oversee product onboarding, listings, and content optimization, including titles, bullets, images, A+ content, attributes, and SEO
- Ensure catalog accuracy, compliance, and suppression resolution
- Manage assortment strategy by marketplace, including exclusives and channel-specific SKUs
- Manage pricing strategy to remain competitive while protecting margins
- Plan, execute, and analyze promotions, deals, and marketplace events
- Monitor fees, advertising costs, and operational expenses to optimize profitability
- Own marketplace advertising strategies and optimize spend, ROAS, and campaign structure
- Leverage marketplace tools and data to drive visibility and conversion
- Manage fulfillment strategy, including FBA, FBM, 3PL, and dropship where applicable
- Monitor account health metrics, performance standards, and policy compliance
- Resolve escalations related to account issues, claims, returns, and customer feedback
- Partner with Merchandising, Marketing, Supply Chain, Customer Service, and Content teams
- Align inventory planning and demand forecasting with marketplace needs
- Support new product launches and brand initiatives across marketplaces
- Track KPIs including sales, margin, conversion, buy box, ad performance, and inventory health
- Deliver regular performance reporting with actionable insights
- Stay current on marketplace trends, policy changes, and competitive landscape
Requirements:
- 3–6+ years managing third-party marketplaces (Amazon required; eBay/Walmart strongly preferred)
- Strong understanding of marketplace algorithms, SEO, advertising, and performance levers
- Proven experience owning revenue and margin goals
- Advanced analytical skills with Excel/Google Sheets and marketplace reporting tools
- Strong organizational skills with the ability to manage multiple priorities
- Experience in hobby, specialty retail, or enthusiast categories preferred
- Familiarity with Helium 10, Jungle Scout, Pacvue, Seller Central, Walmart Seller Center, and similar tools preferred
- Experience managing large catalogs and complex assortments preferred
- Knowledge of MAP policies and brand protection strategies preferred
- Currently residing in and authorized to work in the United States
- All work must be performed within the United States
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