Member Enrollment Representative
Employment Information
Report this job
Job expired or something wrong with this job?
Job Description
Member Enrollment Representative selling MDVIP’s personalized healthcare memberships through consultative outreach. Engaging warm leads, scheduling consultations, and driving enrollment conversions remotely.
Responsibilities:
- Sell prospective members on the benefits of MDVIP membership in an affiliated physician practice
- Explain the MDVIP program and identify which components generate prospect interest
- Engage warm leads through personalized phone calls, emails, and text messages
- Handle inbound call activity and document outcomes of inbound and outbound interactions in Salesforce
- Identify effective contact channels through strategic calls, emails, and text messages
- Conduct proactive outreach, timely follow-up, and schedule enrollment consultations
- Collaborate with physicians and their staff to provide a seamless prospective-member experience
- Work with sales and marketing teams to align strategies, share insights, and improve lead conversion rates
- Meet or exceed KPIs related to lead generation and conversion rates
- Provide management with regular reports on lead pipeline status, challenges, and successes
- Anticipate and address prospect questions and objections
- Manage leads efficiently through every step of the enrollment process
Requirements:
- Bachelor’s degree in business, marketing, communications, or a related field and 1.5 years in a similar role (sales development, business development, or lead generation) with experience in cold outreach; or equivalent combination of education and experience where two years related experience equals one year of schooling
- A minimum of 1.5 years of outbound or inbound experience in a B2C sales role
- Strong performance as a BDR/SDR with a proven track record in sales, account management with a sales focus, or a related role emphasizing lead conversion
- Experience with CRM tools, preferably Salesforce
- Experience with inContact is a plus but not required
- Goal oriented with a track record of measurable success exceeding company sales goals as an SDR or BDR
- Analytical abilities required, including developing actionable and accurate reports from high-level data analysis problems in a consistent and repeatable format
- Comfortable using Salesforce or similar platforms to document interactions, manage leads, and track follow-ups
Benefits:
- Attractive base salary complemented by performance-based incentives
- Health, dental, vision insurance
- Retirement plans
- Ongoing training and leadership development programs
- Vacation
- Paid Holidays and Personal time
- Paid Sick and Family and Medical Leave time as required by law
- Flexible Spending Account
- Health Savings Account
- Dependent Care Flexible Spending Account
- Basic and Supplemental Life Insurance & Accidental Death and Dismemberment
- Disability Income Protection Plan
- Employee Assistance Program
- 401(k) retirement program
- Fully remote work arrangement
Similar Jobs
Revenue Cycle Representative
Revenue Cycle Representative collecting insurance and self-pay balances for Rosecrance behavioral health services. Managing claims, accounts receivable, revenue-cycle compliance, and collections remotely.
Cash Application Reconciliation Representative
Cash Application Reconciliation Representative reconciling cash and patient-accounting payments for Overlake medical center. Maintaining deposits, audit data, and patient inquiry follow-up.
Representative I, Member Advocate – Evening Shift
CVS Health Member Advocate supporting Resources for Living and Behavioral Health members remotely. Handling calls, records, resources, troubleshooting, and escalations in a 24-hour contact center.
Commercial Logistics Representative, Global
Commercial logistics representative coordinating implants, instruments, and surgical kits for VB Spine. Managing urgent domestic and international shipments supporting spinal procedures.
Field Service Representative
Crop Field Service Representative growing RCIS crop insurance business across Virginia, Maryland, and Delaware. Supporting agents through sales, product education, training, compliance, and portfolio management.
Field Service Representative
Altra Field Service Representative executing retail support, product education, and community activations. Driving footwear brand growth across Alabama and Mississippi through territory partnerships and events.
Patient Experience Representative
Patient Experience Representative supporting patients and clinics with medical supply orders at Verse Medical. Handling insurance, refills, shipping, returns, and billing inquiries remotely.
Payment Variance Follow Up Representative
Payment variance representative collecting outstanding insurance reimbursements for Med-Metrix. Analyzing underpayments, following up on claims, and initiating payer appeals.
Patient Experience Representative – Saturday to Wednesday
Patient Experience Representative supporting patients using PocketHealth’s digital medical imaging platform. Providing technical guidance and feedback to improve healthcare access.
Market Development Representative
Market Development Representative generating pipeline for Bamboo Health’s healthcare care intelligence platform. Researching prospects, supporting sales cycles, and launching AI-enabled outreach automation.
Senior Professional Medical Representative
AbbVie immunology medical representative promoting innovative medicines to healthcare professionals in Xi'an, China. Managing academic promotion, market insights, compliance, and adverse-event reporting.
Senior Medical Representative
Senior Medical Representative promoting AbbVie oncology products in Wuhan, China. Building healthcare-professional relationships and gathering compliant market and product insights.
Service Representative
Provider service representative resolving healthcare claims and benefits inquiries for Blue Cross Blue Shield of Massachusetts. Supporting providers through calls, written responses, and structured training.
Specialty Representative, Migraine
AbbVie specialty representative driving migraine medicine sales and customer relationships across Livonia and Ann Arbor. Managing territory strategy for AbbVie’s neuroscience therapies.
Order Clarification Representative
Order clarification representative resolving non-production-ready orders for Koozie Group, a promotional products supplier. Processing proofs, purchase orders, emails, and distributor questions.
Claim File Services Representative
Claim File Services Representative supporting Lexitas’s legal record retrieval and claim management services. Processing medical records, subpoenas, and sensitive claim files for clients.
Specialty Representative, Urology, Gynecology & Oncology
AbbVie pharmaceutical representative managing urology, gynecology, and oncology accounts in San Antonio. Driving territory sales, customer relationships, brand performance, and healthcare-provider engagement.
Specialty Representative, Rheumatology
Specialty Representative promoting AbbVie immunology medicines across Washington D.C. Managing physician accounts, sales strategy, and territory performance.
Senior Medical Representative
AbbVie Senior Medical Representative promoting immunology medicines and building compliant academic relationships with healthcare professionals in Nanning, China.
Senior Medical Representative
Senior Medical Representative promoting AbbVie immunology products in Ürümqi, China. Building healthcare-professional relationships and supporting compliant medical information exchange.