Norwegian Speaking Customer Service Representative – Hotel Reservations, Hospitality
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Job Description
Customer Service Representative providing assistance to Norwegian-speaking clients in hotel reservations. Join a dynamic hospitality team with opportunities for growth and exceptional service delivery.
Responsibilities:
- Provide outstanding customer service to Norwegian-speaking clients through various channels, including phone, email, and live chat.
- Assist customers with hotel reservations, inquiries, and any related issues effectively.
- Maintain a positive and professional attitude during all customer interactions.
- Document customer interactions accurately to facilitate service improvements.
- Collaborate with team members to achieve departmental goals and enhance customer experiences.
- Engage in ongoing training to stay updated on hospitality best practices and service offerings.
Requirements:
- Fluency in Norwegian (both written and spoken) is essential.
- Strong commitment to delivering exceptional customer service.
- Previous experience in customer service or the hospitality industry is a plus, but not mandatory.
- Excellent communication and interpersonal skills.
- Ability to work both independently and as part of a collaborative team.
- Proactive attitude and strong problem-solving abilities.
- Willingness to learn and develop within a fast-paced and supportive work environment!
Benefits:
- Monthly Performance Bonus
- Fully Paid Relocation Package ( Flight, Transfer and 2 weeks Hotel )
- Private Health Insurance
- 2 Extra Salaries Per Year
- Support In Finding Accommodation After Hotel
- Fully Paid Training
- Free Greek lessons
- And More...
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