Onboarding & Member Success Coach
Posted 9hrs ago
Employment Information
Report this job
Job expired or something wrong with this job?
Job Description
Onboarding- und Member-Success-Coach für LOTAROs praxisnahe People-Skills-Trainings. Begleitung neuer Nutzer, Plattformaktivierung und Motivation zur Buchung passender Trainings.
Responsibilities:
- Conduct short, personalized onboarding coaching sessions with new users
- Support and activate users on the platform
- Introduce relevant training programs
- Serve as a point of contact for users during the initial phase
- Demonstrate understanding and empathy for different learning needs
- Provide feedback to the internal team on common questions or obstacles
- Motivate new members to learn actively and book their first training session on the platform
Requirements:
- Excellent communication skills – friendly, clear, and persuasive
- Customer-centric mindset – you want our members to learn successfully
- Proactive attitude – you do not wait to act; you take initiative
- Basic technical proficiency – you are comfortable navigating digital tools
- Teamwork and reliability – you are part of a dependable, people-focused team
- Experience in coaching, onboarding, training, or customer support (a plus, but not required)
- Understanding of learning platforms, HR tech, or SaaS products (a plus, but not required)
- Interest in personal development, communication, and personal growth (a plus, but not required)
Benefits:
- A meaningful, people-centered product
- Collaboration with an experienced, friendly team with flat hierarchies
- Flexible, remote-friendly working hours – ideal for a freelance schedule
- Access to our training programs – including for your own development
Similar Jobs
63d
Nursing Academic Coach – ATI, NCLEX Success
Nursing Academic Coach guiding Stanbridge University nursing students through ATI remediation and NCLEX-RN preparation. Analyzing performance data and delivering individualized, remote academic support.
63d
No more related jobs available.