Oncology Account Executive
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Job Description
Oncology Account Executive growing Caris Life Sciences’ tumor-profiling business across Illinois. Managing oncology relationships, clinical education, account expansion, and customer experience.
Responsibilities:
- Drive new account acquisition and organic growth through strategic prospecting, value-based selling, and clinical education
- Position Caris as a preferred or sole-source provider of tumor profiling and molecular intelligence solutions
- Analyze territory opportunities and develop strategic sales plans to achieve growth objectives
- Meet or exceed assigned revenue, activity, and performance targets
- Build and maintain strong customer relationships through consistent in-person engagement
- Ensure a seamless customer experience across the full order lifecycle
- Maintain communication with key account stakeholders and escalate issues when satisfaction is at risk
- Execute retention strategies and identify upselling and cross-selling opportunities
- Engage with oncology clinicians and allied teams across clinics, pathology labs, and hospital settings
- Support physicians with ordering and interpretation of the CMI platform, including access to PHI when required
- Demonstrate and advise on technology solutions such as portals, EMR integrations, and workflows
- Maintain knowledge of molecular profiling, biomarkers, and competitive offerings
- Provide guidance on billing, reimbursement, and payer dynamics
- Serve as a resource on laboratory reimbursement and operational workflows
- Share market trends, customer feedback, and competitive insights with leadership
- Collaborate with Client Services, Regional Business Directors, Commercial Leadership, and cross-functional teams
- Maintain accurate CRM documentation and complete required administrative tasks
- Maintain assigned company assets
- Support meetings, conferences, and trade shows as required
- Travel regularly, including possible evenings, weekends, or holidays
- Perform other duties as assigned
Requirements:
- Bachelor’s degree required
- Minimum of 3 years of relevant sales experience
- Strong understanding of oncology practices and molecular diagnostics
- Knowledge of billing and reimbursement environments
- Excellent communication and relationship-building skills
- Ability to manage multiple priorities in a matrixed environment
- Proficiency with Microsoft Office and CRM tools
- Valid driver’s license and willingness to travel regularly
- Successful completion of pre-employment requirements, including criminal background check, drug screening, credit check where applicable, and reference verification
- Preferred: 5+ years of sales experience with oncology or molecular diagnostics focus
- Preferred: Established oncology or pathology relationships
- Preferred: Familiarity with hospital systems and pathology networks
- Ability to sit or stand for extended periods
- Ability to lift routine office materials
Benefits:
- Highly competitive and inclusive medical, dental and vision coverage options
- Health Savings Account for medical expenses and dependent care expenses
- Flexible Spending Account to pay for certain out-of-pocket expenses
- Paid time off, including: vacation, sick time and holidays
- 401k match and Financial Planning tools
- LTD and STD insurance coverages, as well as voluntary benefit options
- Employee Assistance Program
- Pet Insurance
- Legal Assistance
- Tuition Assistance
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