Outbound Sales Representative
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Job Description
Outbound sales representative contacting Finanzguru’s 3-million-plus app users. Qualifying needs and scheduling consultations with specialized insurance advisors, fully remote across Germany.
Responsibilities:
- Proactively call existing customers and identify their individual needs
- Handle qualified initial contacts
- Engage and inspire users during conversations
- Schedule suitable consultation appointments with specialized insurance advisors
- Contact only existing Finanzguru users who have shown interest in the app; no cold calling
- Share customer feedback with the team
- Continuously improve outbound processes
- Work closely with insurance advisors and team leads
- Develop conversation skills and focus on personal growth
- Collaborate remotely via Slack, video calls, and digital coffee chats
Requirements:
- Initial experience in telephone sales or customer service
- Excellent communication skills and a highly positive attitude
- Enjoyment of daily customer interaction and the ability to quickly build trust and enthusiasm over the phone
- High level of commitment and a hands-on mentality
- Willingness to achieve goals together as a team
- Fluent German, both spoken and written, at least C1 level
- Residence or place of work in Germany
Benefits:
- 100% remote work with flexibility from anywhere in Germany
- Intensive coaching and individual development opportunities
- State-of-the-art equipment for comfortable home-office work
- Flat hierarchies, open feedback loops, and a strong team culture
- Regular team events
- Digital collaboration through Slack, video calls, and digital coffee chats
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