Outbound Sales Specialist
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Job Description
Marketing and Outbound Sales Specialist driving digital lead conversions for Point32Health. Responsible for customer relationships and managing outreach initiatives in a remote role.
Responsibilities:
- Make outbound calls to digital leads, and other internal campaigns.
- Qualify prospects and direct them to resources or transfer to licensed agents.
- Properly manage pipeline of leads by consistently making outreach attempts (Calls, emails).
- Providing requested material and assisting prospects through the sales cycle.
- Properly use the sales center tools: CRM (for data entry and lead management), soft phone, TTY software, etc.
- Able to multi-task using multiple systems simultaneously.
- Meet or exceed lead generation goals.
Requirements:
- High School Diploma or equivalent.
- 1-3 years customer service and/or call center experience.
- Preferred: 1-3 years sales experience or an understanding of the sales process.
- Requires excellent verbal and written communication skills.
- Requires the ability to work in a complex environment.
- Must be able to exercise excellent judgment and be effective working autonomously.
- Must be able to work cooperatively as part of a team.
- Requires strong interpersonal skills and an ability to provide excellent customer service to promote a positive company image.
- Must be able to effectively communicate with internal and external customers in verbal and written format.
Benefits:
- Medical, dental and vision coverage
- Retirement plans
- Paid time off
- Employer-paid life and disability insurance with additional buy-up coverage options
- Tuition program
- Well-being benefits
- Full suite of benefits to support career development, individual & family health, and financial health
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