Outpatient Referral Specialist
Posted 12hrs ago
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Job Description
Remote Outpatient Referral Specialist processing outpatient referrals and intakes for Ramey-Estep/Re-group. Coordinating insurance eligibility, referral sources, families, and service-provider assignments.
Responsibilities:
- Receive and process outpatient referrals and intakes
- Act as a liaison within the community
- Manage and perform timely intake processes for client referrals
- Maintain professional connections with referral sources
- Track client referrals in accordance with regulations and policy guidelines
- Draft professional emails and letters regarding client case assignments
- Maintain a database tracking referral sources
- Track client insurance information and assess covered services
- Assess client and family needs to determine eligibility for Re-group services
- Work with Program Directors to assign appropriate service providers
- Communicate compassionately with clients’ families and guardians
- Promote a positive view of RE/Re-group to the public and outside agencies
- Support client safety, agency compliance, accreditation, confidentiality, and organizational policies
- Perform other duties as assigned
Requirements:
- Bachelor’s degree in a related field from an accredited school is preferred
- Previous experience in community-based services is preferred
- Must be at least 21 years of age
- Proficiency with Microsoft Word, Excel, PowerPoint, and other organizational or regulatory-agency applications
- Excellent attention to detail and ability to work independently
- Ability to demonstrate flexibility and coordinate multiple priorities effectively
- Ability to handle confidential data in a timely manner
- Ability to interface professionally with all departments
- Ability to understand and relate to clients from diverse backgrounds
- Ability to read, write, and converse in English
- Successful completion of a pre-employment drug screen
- Successful completion of a background screening
- Successful completion of a TB skin test, negative chest x-ray, or other documentation
- Successful completion of Excellent Foundations
- Maintain 40 hours of annual training
Benefits:
- 401(k) program with immediate vesting and dollar-for-dollar matching up to 6%
- Paid leave
- Health, dental, and vision benefits
- Other competitive benefits
- Professional development programs
- 40 hours of annual training
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