Patient Scheduler II

Posted 10hrs ago

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Job Description

Part-time Patient Scheduler II scheduling procedures and registering patients for Tidelands Health, a regional healthcare provider. Coordinating departments, patient information, and billing data.

Responsibilities:

  • Pre-register and schedule moderately complex procedures
  • Coordinate multiple resources for patient services
  • Schedule patient appointments for designated areas according to Tidelands Health protocols
  • Provide courteous, professional and efficient service to patients and providers
  • Complete patient registration accurately, including collection of co-payments and patient demographic information
  • Ensure patients receive information needed to arrive on time and prepared for procedures
  • Ensure the hospital has information required to bill properly for services
  • Receive procedure scheduling requests from physician offices and patients
  • Schedule procedures according to department availability
  • Provide accurate appointment information so departments can view and print daily schedules
  • Maintain open communication with hospital departments regarding schedule changes
  • Perform administrative support duties for the department/work location
  • Open, sort and distribute mail and correspondence as assigned

Requirements:

  • High School Diploma or equivalent Required
  • At least two (2) years of related customer facing experience Required
  • Call center, patient scheduling and/or physician front-office experience Preferred
  • Experience in a healthcare setting Preferred
  • Ability to interact successfully with the public
  • Ability to perform effectively despite sudden deadlines and changing priorities
  • Ability to maintain personal composure in high stress situations
  • High level of interpersonal skills to interact with patients, patients’ families/visitors and clinical staff
  • Ability to perform with a high degree of accuracy and meticulous attention to detail
  • Strong ability to use initiative and judgment and to identify, analyze and solve problems
  • Demonstrated understanding of basic medical terminology preferred
  • Light physical demand

Benefits:

  • Equal Opportunity Employer committed to providing employment opportunity without regard to protected characteristics
  • Equal opportunity employment and non-discrimination protections