Patient Scheduler II
Posted 10hrs ago
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Job Description
Part-time Patient Scheduler II scheduling procedures and registering patients for Tidelands Health, a regional healthcare provider. Coordinating departments, patient information, and billing data.
Responsibilities:
- Pre-register and schedule moderately complex procedures
- Coordinate multiple resources for patient services
- Schedule patient appointments for designated areas according to Tidelands Health protocols
- Provide courteous, professional and efficient service to patients and providers
- Complete patient registration accurately, including collection of co-payments and patient demographic information
- Ensure patients receive information needed to arrive on time and prepared for procedures
- Ensure the hospital has information required to bill properly for services
- Receive procedure scheduling requests from physician offices and patients
- Schedule procedures according to department availability
- Provide accurate appointment information so departments can view and print daily schedules
- Maintain open communication with hospital departments regarding schedule changes
- Perform administrative support duties for the department/work location
- Open, sort and distribute mail and correspondence as assigned
Requirements:
- High School Diploma or equivalent Required
- At least two (2) years of related customer facing experience Required
- Call center, patient scheduling and/or physician front-office experience Preferred
- Experience in a healthcare setting Preferred
- Ability to interact successfully with the public
- Ability to perform effectively despite sudden deadlines and changing priorities
- Ability to maintain personal composure in high stress situations
- High level of interpersonal skills to interact with patients, patients’ families/visitors and clinical staff
- Ability to perform with a high degree of accuracy and meticulous attention to detail
- Strong ability to use initiative and judgment and to identify, analyze and solve problems
- Demonstrated understanding of basic medical terminology preferred
- Light physical demand
Benefits:
- Equal Opportunity Employer committed to providing employment opportunity without regard to protected characteristics
- Equal opportunity employment and non-discrimination protections

