Patient Scheduler
Posted 42ds ago
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Job Description
Patient Scheduler I scheduling patient encounters at Tidelands Health. Responsible for providing efficient services and managing patient registration processes.
Responsibilities:
- Responsible for pre-registering and scheduling patient encounters for provider services
- Utilize excellent customer services standards
- Schedule patient appointments for designated areas according to Tidelands Health protocols
- Provides courteous, professional and efficient service to patients and providers
- Responsible for accurately completing registration process for all patients including collection of co-payments and patient demographic information
- Assures that patients have all information they need for their procedures
- Keeps open communication with hospital departments regarding schedule changes
- Performs various administrative support duties for department/work location
Requirements:
- High School Diploma or Equivalent
- At least 1 year of related customer facing experience
- Call center, patient scheduling and/or physician front-office experience preferred
- Experience in a healthcare setting preferred
- Ability to interact successfully with the public
- Ability to perform effectively despite sudden deadlines and changing priorities
- Ability to demonstrate a high level of interpersonal skills required to interact with patients, patients’ families/visitors and clinical staff
- Ability to perform with a high degree of accuracy and with meticulous attention to detail
- Demonstrated understanding of basic medical terminology preferred
Benefits:
- Health insurance
- Paid time off
- Professional development opportunities
