Portfolio Manager, GRC Risk Operations
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Job Description
Portfolio Manager leading third-party risk assessments, analysts, metrics, projects, and AI-supported workflows. Supporting Live Nation’s global live entertainment and ticketing operations.
Responsibilities:
- Own day-to-day operational delivery and overall health of an assigned Risk Operations portfolio
- Perform third-party risk assessments across standard, complex, Critical/High, expedited, fast-track, and escalated reviews
- Review supplier documentation and evidence, identify risks, document findings, develop remediation requirements, support exceptions, and communicate conclusions
- Perform first-line quality assurance of analyst-completed assessments and provide feedback and coaching
- Manage, coach, and develop risk analysts, including work assignment, capacity planning, performance support, and skill development
- Review incoming requests, assess urgency and complexity, align work to analyst capacity, and resolve or escalate intake issues
- Serve as a primary operational contact for business leaders, internal stakeholders, and external suppliers
- Develop and communicate portfolio metrics, dashboards, and status reports
- Lead or support projects and workstreams, maintaining project plans and coordinating cross-functional execution
- Manage AI agents supporting portfolio operations, including monitoring work, reviewing output quality, and defining human-review and escalation requirements
- Drive continuous improvement across assessment workflows, intake, reporting, communications, quality, and automation
Requirements:
- 8+ years of experience in third-party risk management, information security, compliance, operational risk, audit, vendor risk, or a related risk discipline
- 3+ years of experience in portfolio management, program/project management, business engagement, or operational leadership
- 2+ years of people leadership or direct management experience
- Hands-on experience conducting third-party risk assessments and evaluating supplier evidence, control environments, findings, remediation plans, exceptions, and ongoing due diligence
- Experience reviewing or QAing risk assessment work and providing clear, consistent feedback
- Strong stakeholder management and communication skills
- Strong project management skills; experience with Asana, Jira, Smartsheet, or similar is preferred
- Experience using metrics, dashboards, reporting platforms, workflow automation, or AI-enabled tools
- Working knowledge of NIST, ISO 27001, PCI, SOX, and GDPR
- Ability to exercise sound judgment in a fast-paced global environment
- Ability to manage sensitive or confidential information with discretion
- Relevant certifications such as CTPRP/CTPRA, CRISC, CISA, CISM, PMP, CAPM, Certified ScrumMaster, or comparable credentials are preferred
- Applicants for employment in the U.S. must possess work authorization that does not require employer visa sponsorship
Benefits:
- Equal employment opportunity and reasonable accommodation support
- Professional and personal development opportunities
- New experiences and learning from talented colleagues
- Employee referral opportunities
- Live Nation will never request payment or equipment purchases as part of the hiring process
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