Post-Auction Sales Negotiator, French Speaking
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Job Description
Post-Auction Sales Negotiator handling negotiations between buyers and sellers in vehicle marketplace. Supporting customers and optimizing transaction workflows in a fully remote environment.
Responsibilities:
- Own post-auction negotiations: Drive successful post-auction deals between buyers and sellers while maximising conversion and profitability.
- Deliver commercial outcomes: Consistently achieve monthly deal volume, margin, and fee discipline targets.
- Maintain deal momentum: Progress opportunities quickly and proactively to achieve fast close times and minimise drop-off.
- Build trusted relationships: Establish credibility and rapport with buyers, sellers, collectors, and dealers across multiple markets.
- Support international customers: Deliver an excellent customer experience across English and French-speaking audiences.
- Provide valuation expertise: Apply strong market knowledge to support vehicle valuations, reserve pricing discussions, and negotiation strategy.
- Identify matching opportunities: Build and maintain a network of buyers and sellers to proactively connect customers with relevant vehicles.
- Ensure operational accuracy: Maintain high attention to detail across deal terms, documentation, communications, and CRM updates.
- Collaborate cross-functionally: Work closely with auctions, customer support, and commercial teams to improve conversion and customer experience.
- Contribute market insight: Share customer feedback, pricing trends, and competitive intelligence to improve auction performance and strategy.
Requirements:
- Strong automotive knowledge: Deep understanding of classic and/or performance vehicles, including market trends and valuations.
- Excellent negotiation skills: Proven ability to influence outcomes while balancing customer experience and commercial performance.
- Fluent English communication: Strong written and verbal communication skills in English.
- Fluent French communication: Professional fluency in French is essential.
- Relationship-building ability: Experience building trust quickly with customers, clients, or stakeholders.
- Commercial awareness: Strong business judgement with experience balancing revenue, profitability, and customer satisfaction.
- Bias toward action: Ability to work with urgency, prioritise effectively, and maintain momentum across multiple deals.
- High attention to detail: Consistently accurate and organised in fast-moving operational environments.
- Comfort with CRM systems: Experience managing pipelines, customer communication, and reporting within CRM or sales platforms.
- Results-oriented mindset: Motivated by measurable outcomes, accountability, and continuous improvement.
Benefits:
- Competitive & benchmarked base salary + commission (uncapped)
- Generous stock options scheme
- All the equipment you need to get the job done
- Flexible working - work where and when you want to get the job done
- Access to free counselling, therapy and mental health support via Spill
- Professional development allowance
- Life cover
- Smart Health
- Generous parental leave
- 33 days holiday (including bank holidays)
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