Process Analyst, Senior
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Job Description
Analista de Processos Sênior analisando e redesenhando processos de negócio para apoiar transformação e eficiência operacional. Documentando requisitos de software e colaborando com equipes multidisciplinares.
Responsibilities:
- Conduct user interviews and discovery sessions to identify processes and requirements
- Map AS IS processes, identify improvement opportunities, and design TO BE processes
- Gather, analyze, and document functional requirements for systems and processes
- Model process flows using BPMN
- Design workflows and interfaces using Figma
- Support the development team in understanding and detailing requirements
- Use artificial intelligence tools, such as Claude, to support analysis and content creation
- Monitor the implementation of proposed improvements
Requirements:
- Solid experience in analyzing, designing, documenting, and improving business processes
- Experience gathering and documenting software requirements
- Ability to translate business needs into functional requirements
- Experience mapping AS IS and TO BE processes and modeling them in BPMN
- Experience using Figma to design workflows and interfaces
- Practical experience with AI tools, particularly Claude
- Strong communication skills and the ability to work effectively across business and technology teams
- Analytical, consultative, proactive, organized, and problem-solving-oriented profile
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