Processing Analyst
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Job Description
Processing Analyst managing commercial loan documentation and underwriting workflows for World Business Lenders. Coordinating customers, Sales, Title, Valuation, Legal, and Closing teams.
Responsibilities:
- Manage condition clearing and documentation workflows.
- Monitor pipeline progression and operational SLAs.
- Ensure loan files meet quality and completeness standards.
- Coordinate activities across underwriting, title, valuation, closing, legal, and other teams.
- Resolve operational bottlenecks and escalations.
- Maintain workflow controls and process documentation.
- Drive operational efficiency and service improvements.
- Review assigned loan files and prioritize urgent or time-sensitive items.
- Contact customers and follow up on outstanding documents or information.
- Review documents and identify missing or inconsistent information.
- Update loan files, notes, statuses, and next steps.
- Respond to underwriting requests and clear outstanding conditions.
- Communicate with Sales and customers regarding file status, issues, delays, and requirements.
- Coordinate closing steps, including notary arrangements, loan document execution, confirmation calls, final ID verification, and insurance updates.
- Own assigned loan files from receipt through Underwriting and, for approved loans, through Closing.
- Conduct customer interviews covering business, property, ownership, debts, and loan purpose.
- Maintain accurate records and meet Processing SLAs, quality standards, and documentation requirements.
Requirements:
- A Bachelor’s degree or equivalent experience is required.
- 1-3 years of experience in banking or finance.
- Hands-on experience in lending, ideally commercial lending, with understanding of commercial loan documents, corporate documents, and banking statements.
- Ability to read and interpret title commitments.
- Experience in commercial lending, loan processing, mortgage lending, banking, or financial services preferred.
- Experience with loan applications, customer documentation, underwriting, or closing processes preferred.
- Strong attention to detail, communication, ownership, organization, problem-solving, follow-through, judgment, teamwork, adaptability, and professionalism.
- Basic understanding of commercial lending and loan documentation.
- Ability to manage and update loan files accurately in a Loan Origination System (LOS) or similar platform.
- Proficiency with CRM, email, Microsoft Office/Google Workspace, DocuSign, and video conferencing tools.
- Ability to communicate in English, both spoken and written.
- Resumes must be submitted in English.
Benefits:
- Paid time off (PTO)
- Fully remote work environment
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