Product Owner
Posted 1hrs ago
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Job Description
Value focused Product Owner at FSI translating customer needs into product vision and requirements. Collaborating with clients and engineering to maximize product value and drive innovation.
Responsibilities:
- Works together with Product Managers to ensure backlog priorities reflect the broader product strategy, market needs, and customer feedback.
- Collaborates with the Product Manager to balance new feature development, technical debt, and customer-driven enhancements within each release.
- Provides Product Managers with ongoing visibility into team capacity, sprint progress, and emerging issues that may impact the roadmap.
- Be a missionary for our customers’ needs and challenges.
- Define the most impactful customer needs by developing relationships across a number of internal and external stakeholders.
- Develop and implement a prioritization framework to ensure we are building and shipping the most meaningful product.
- Produce product documentation and ensure the development organization has clear objectives.
- Review incoming support tickets and define bug resolution steps, working with engineering teams to prioritize and deliver key functionality to clients.
- Use an effective combination of research, data, and product intuition to make timely decisions.
- Champion the integration of AI-driven design principles across the product suite, ensuring AI focused workflows are presented through intuitive, accessible user interfaces.
- Participate in user research and usability testing to validate that features improve task efficiency without introducing user confusion or over-reliance.
- Ensure product features and data handling practices adhere to relevant healthcare compliance frameworks, including HIPAA, SOC 2, and applicable state regulations, working closely with Legal, Security, and Engineering.
- Support the development of self-serve onboarding flows, in-app guidance, and product-led growth (PLG) mechanisms that reduce time-to-value and lower implementation overhead for enterprise customers.
Requirements:
- 2+ years of relevant experience in a product or business analytics role.
- Product management/ownership experience in scaling B2B SaaS organizations.
- Strong background in data-informed decision-making.
- Ability to narrate analytical results to teammates and executives in a useful, concise, and actionable way.
- A natural, deep curiosity that drives investigation and deep analysis, and excitement to engage with end users and deeply understand customer needs.
- Entrepreneurial — flexibility when a process has not been established and ownership to build process when appropriate.
- Successful record of setting and meeting timelines and goals.
- Practical solution mindset.
- Ability to interface with all types of stakeholders and partner with every single department.
Benefits:
- Health insurance
- 401(k) matching
- Flexible work hours
- Paid time off
- Professional development opportunities




















