Product Solutions Architect
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Job Description
Product Solutions Architect shaping demos, architectures, and implementations for Impiricus’s AI-powered HCP engagement platform. Translating pharma client needs into scalable Ascend solutions.
Responsibilities:
- Engage early in the pre-sales cycle on strategic and enterprise pursuits
- Run technical discovery and qualification alongside Commercial
- Lead product-focused pitches as the senior technical voice
- Work with Solutions Design across proposals and own the technical narrative in RFPs and executive conversations
- Own and maintain standard, brand-specific, and strategic custom demo environments
- Partner with Solutions Design on large or custom proposals and with Client Services on account roadmaps
- Use AI tooling to accelerate discovery-to-prototype delivery
- Translate client goals into scoped Ascend solutions and implementation roadmaps
- Scope integrations, data flows, and architecture during client conversations
- Decide what should be bespoke versus built into the platform
- Identify and size new features and integrations from client conversations
- Prototype during discovery and develop scalable, maintainable deployments
- Translate ambiguous requirements into technical specifications and working software
- Create reusable assets and AI-assisted workflows for repeatable solutioning
- Liaise between Commercial, clients, Product, and Engineering
- Own technical solutions end to end
- Feed client needs into the product roadmap
- Define scope and hiring bar for Forward Deployed Engineers, with potential to lead the team
Requirements:
- 6+ years in solutions architecture, sales engineering, solutions consulting, or forward-deployed engineering, ideally in SaaS or pharma technology
- Operates with full autonomy as the subject matter expert in the room on the most complex and strategic pursuits
- Proven track record leading technical discovery and running custom demos inside enterprise pre-sales cycles, credible with senior client stakeholders
- Hands-on technical depth: able to scope feasibility, prototype, and build, not only specify
- Appetite to grow into leading and mentoring individual contributors while staying hands-on yourself
- Strong fluency with APIs, integrations, data flows, and platform configuration
- Product mindset, with clear judgment on when a client need is one-off custom work and when it should become durable platform capability
- AI-forward in how you work: fluent with AI tooling for prototyping, research, and delivery, and clear-eyed about where AI belongs in a client solution and where it does not
- Excellent communication across technical and non-technical audiences, from engineers to client executives, and comfortable operating with ambiguity at high-growth pace
- Experience in pharma commercial, market access, or HCP engagement is a strong plus
- Experience helping stand up a solutions or sales engineering function is a strong plus
Benefits:
- Full support and career-development opportunities to expand your skills, enhance your expertise, and maximize your potential along your career journey
- A diverse and inclusive community of belonging, where teammates are empowered to bring ideas to the table and act
- Comprehensive healthcare (health, dental, vision)
- Life insurance
- Unlimited PTO
- 401K matching
- Medical, dental, and vision coverage for you and your dependents
- On-demand healthcare concierge
- HSA, FSA & DCFSA pre-tax savings options
- Monthly employer contributions to HSA (if enrolled in a high-deductible plan)
- 100% paid short- and long-term disability
- Life and AD&D insurance
- Flexible vacation policy
- Paid parental leave after 6 months
- Remote work option; encouraged in-person collaboration for employees near an office
- 401(k) with company match
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