Program Officer

Posted 15ds ago

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Job Description

Program Officer overseeing end-to-end health program operations with various stakeholders in Assam. Manage partner relationships, training activities and monitor program outcomes to improve performance.

Responsibilities:

  • Manage end-to-end operations of the program at identified hospital partners of a state
  • Support our partners in the implementation and maintenance of the program.
  • Manage partner communications and public relationships with diverse stakeholders.
  • Ensure budgeting and resource planning as required
  • Actively monitor the output data for assigned hospitals and work with the monitoring and evaluation team to address operational challenges.
  • Conduct and supervise class quality audits for a randomly selected set of hospitals every month
  • Coordinate with external partner organizations on research-related activities and approvals as required
  • Support the Master Trainers/Lead Trainers in delivering the ToT modules for the different content areas in the local language
  • Management of ToT workshops whenever and wherever conducted
  • Work with in-house team of designers and content creators to implement experimental design activities in the hospital partners
  • Share ground level insights with the design team to guide the planning and implementation of experimental designs
  • Gather feedback on experiments conducted by the team, supporting them in making various operations/content decisions

Requirements:

  • 5-8 years of relevant work experience, preferable in North East States
  • Mandatory prior work experience in the public health sector with preferable Public Health management background (MPH, MHA, MBA, etc.)
  • Language criteria: English, Assamese, other NE language and Hindi
  • Proficiency in common computer and web applications like Google suites
  • Ability to own the outcomes of the program and provide feedback at all levels to continuously improve the program outcomes.
  • Creative and empathetic problem solving with both internal teams and external stakeholders.
  • Manage a team of people to achieve desired outcomes of the program.
  • Be a team player with excellent communication
  • Prioritize tasks based on situational analysis
  • Lead the team empathetically and ensure meeting goals through harmonious teamwork
  • Handle government/private partner relations strategically
  • Provide timely and relevant feedback both to your reports and supervisors
  • Manage partnerships effectively
  • Work effectively with colleagues across state and national borders and share and learn

Benefits:

  • Health insurance
  • Professional development opportunities