Project Manager
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Job Description
Project Manager coordinating creative work and client communication at a Canadian performance creative agency. Focused on managing multiple client accounts with a strong emphasis on deadlines and deliverables.
Responsibilities:
- Coordinate work across the agency's creative pipeline, from strategy intake to final delivery
- Manage the day-to-day flow of work using the agency's custom project management tool and Slack as your primary working environments
- Support the founder with client-facing tasks: sending quick updates and reports
- Plan and prioritize work across the team, balancing capacity, deadlines, and shifting client priorities
- Run the agency's working cadence: kickoffs, status check-ins, deadline reviews, and post-project retros
- Spot bottlenecks and inefficiencies in how work flows through the agency, and propose improvements
- Use AI tools to draft updates, summarize threads, automate repetitive ops, and offload busywork from you and the team
- Onboard new team members into the agency's tools, workflows, and client context
- Surface risks early, flagging delays, capacity issues, or scope creep before they become deadline misses
Requirements:
- 2+ years of project management experience at a creative, marketing, advertising, or production agency
- Working knowledge of performance marketing and paid creative is a strong plus
- Excellent written and spoken English
- Hands-on experience coordinating work across multiple client accounts or projects in parallel without dropping balls
- Strong working knowledge of project management tools (ClickUp, Asana, Monday, or similar)
- Comfortable picking up new tools quickly, including a custom internal tool you'll be onboarded into
- Comfortable working with AI tools as part of your daily workflow
- High ownership mindset
- Calm under pressure and methodical
Benefits:
- Fully remote setup with consistent EST working hours
- Autonomy to own how work flows through the agency, with leadership support to implement improvements
- Back-office support from Mint Source for payroll, onboarding, and HR
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