Project Manager – GenOps
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Job Description
Project Manager organizing documentation-heavy initiatives for a consumer credit technology company. Coordinating cross-functional teams, workflows, timelines, and project tracking.
Responsibilities:
- Own documentation-heavy projects from intake to completion
- Break down ambiguous requests into clear scopes, timelines, and deliverables
- Track progress, dependencies, and risks across multiple initiatives
- Proactively identify gaps, inefficiencies, or unclear ownership
- Keep stakeholders aligned through clear updates and documentation
- Design logical folder structures, naming conventions, and version control practices
- Ensure documents are easy to find, understand, and keep up to date
- Think critically about how information flows across teams
- Recommend tools or workflows to improve documentation and project tracking
- Work closely with product, operations, engineering, compliance, and support teams
- Facilitate meetings when needed, capturing clear notes, decisions, and action items
- Ask thoughtful questions to surface assumptions and clarify intent
- Push back constructively when requests are unclear or inefficient
Requirements:
- 3+ years of experience in project management, operations management, or a similar role
- Hands-on experience using Asana for project/task management
- Strong writing and editing skills — able to explain complex ideas clearly and concisely
- Proven ability to organize large amounts of information
- Experience creating and maintaining documentation used by multiple teams
- Comfortable working with ambiguity and incomplete information
- Strong attention to detail without losing sight of the bigger picture
- Flexibility to work US Pacific Time hours (8 AM to 5 PM) with a one-hour break
- Must be presently residing in the Philippines
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