Project Manager
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Job Description
Project Manager overseeing fulfillment of educational projects for Meteor Education. Leading through influence, project planning, and client relations while managing timelines and budgets.
Responsibilities:
- The Project Manager (PM) owns the fulfillment of assigned projects, exceeding the expectations of the customer, and ensuring profit protection.
- This involves managing the order process of educational fixtures and furniture for our clients through order entry, delivery scheduling, installation coordination, onsite project management and punch list processing.
- The candidate will lead through influence as well as detailed planning, coordination and communication with customers, vendors, installers, and the Studio team.
- The PM oversees all tasks, critical dates, client, and third-party interface Insights customer portal, client relations, performance quality, budget, and project administration for each assigned project.
- Attends project meetings as required to establish overall project scope in concert with Studio Team and manage project from purchase order through completion.
- Works collaboratively with Studio Team to deliver exceptional customer journey.
- Directs, coordinates, and manages tasks, assignments, and completion for entire studio and project team.
- Coordinates with studio team to develop work plans, schedule, and logistics based on overall project parameters, project schedule and scope, and customer’s goals.
- Reviews project site, plans, and product specifications.
- Acts as a single point of contact for client and suppliers.
- Communicates proactively and effectively with customers and provides detailed project updates.
- Maintains detailed project documentation of key project decisions including customer requests and revisions.
- Provides timely, formal written communications throughout project to client, third parties, and Meteor project team.
- Manages accurate and detailed record keeping including receiving documentation, time sheets and contract adherence, sign-offs and approvals, and key decision records.
- Supervises site furniture and fixture installation including performance of work, installation administration, and timeliness of task completion.
- Ensures all proof of delivery documents and field paperwork are submitted in a timely manner.
- Performs project walk-through and is responsible for developing punch list with the third-party installer and punch list resolution.
- Confirms project completion. Manages all final project close-out requirements including contract requirements and client signoffs. Coordinates with billing and ensures timely submission of invoices.
Requirements:
- College degree, or work experience equivalent is required.
- An MVR check is required. Must possess a valid driver’s license and a reliable vehicle.
- Strong knowledge of all aspects of project management including account management, order management, installation, relocation, and project administration.
- Project Management accreditation a plus, PMP.
- Exceptional customer service skills and ability to effectively lead and manage third parties.
- Excellent written and communication skills.
- Proven ability to multi-task while managing timelines and deadlines.
- Ability to think critically, make quick decisions, and problem solve.
- Strong attention to detail.
- This job description is not designed to cover or contain a comprehensive listing of all activities, duties, and responsibilities.
Benefits:
- Medical, Dental, Vision
- Basic Life AD&D (100% employer paid)
- Short Term Disability (100% employer paid)
- Long Term Disability (Not employer paid)
- 401(k) + matching
- Supplemental Insurance
- Flexible Spending Account
- Paid Time Off
- Paid Parental Leave (8 weeks)
- 2 Volunteer Days
- 9 Company Paid Holidays
- Primary Caregiver Leave (40 hours)
- Employee advocates serving to sustain employee wellness in the workplace
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