Property Preservation Specialist III
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Job Description
Remote Property Preservation Specialist managing preservation, evictions, claims, and HUD conveyance for LoanCare, a national mortgage-loan subservicer.
Responsibilities:
- Order and manage property preservation services for properties serviced by LoanCare clients
- Order bids for property preservation and securing
- Monitor vacant, damaged, and lot-only properties to ensure vendors take corrective action according to agency or investor guidelines
- Review vendor requests for over-allowables
- Respond to escalations and notifications from property preservation vendors on new damaged property alerts
- Process and monitor damaged property claims with the Hazard Claims department
- Coordinate securing and repairs of damaged properties with vendors
- Work with vendors and attorneys to achieve HUD conveyance condition so HUD claims can be filed
- Coordinate eviction processes with foreclosure attorney vendors and clients
- Monitor HUD extensions through the conveyance condition process
- Coordinate Cash for Keys with occupants and vendors
- Monitor intercoms and notes in LPS
- Assist junior Property Preservation Specialists
- Assist with training new Property Preservation Specialists
- Prepare and maintain management reports on REO, inspections, and property preservation status
- Perform other duties as assigned
Requirements:
- High School Diploma or equivalent required
- Minimum of 3 years work experience in the real estate or default mortgage servicing field
- Minimum of 3 years’ experience in property preservation or home repair
- Knowledge of all states’ guidelines pertaining to eviction laws
- Working knowledge of accepted business practices in the mortgage industry and/or strong understanding of the real estate closing and sale process
- Good analytical, written and verbal communication skills
- Knowledge of Microsoft Office, including Excel and Word
- LPS-MSP (Mortgage Servicing Platform) experience preferred, but not necessary
- Quiet, private place in the home
- High-speed internet connection with minimum network download speed of 25 MBPS and upload speed of 10 MBPS
- Ability to work normal business hours and early, late, or weekend hours as needed
- Overtime required as necessary
Benefits:
- Optional medical, dental, vision, life, and disability insurance
- Paid holidays, vacation, and sick leave
- Fidelity National Financial matching 401(k)
- Employee stock purchase plans
- Mental health resources, including free Calm memberships
- Wellness initiatives promoting physical and emotional well-being
- Employee recognition programs
- Discounts on gym memberships
- Pet insurance discounts
- Employee purchasing programs
- Tuition reimbursement program
- Necessary work equipment provided
- Flexibility to work remotely
- Virtual engagement opportunities
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