Remote Jobs at LoanCare
Find your next remote opportunity · 11 Open Positions

LoanCare® is a leading provider of full-service mortgage loan subservicing, including special loans, white label, and marketing services.
The award-winning company is known for delivering a superior customer experience through personalization and convenience.
Its proprietary portfolio management platform, LoanCare Analytics™, identifies risk and opportunity quickly to enable smarter decision-making across the servicing spectrum.
For 40 years, LoanCare has been servicing loans for banks, credit unions, independent mortgage companies, and portfolio investors.
LoanCare is part of Fidelity National Financial (NYSE: FNF), a Fortune 500 company and leading provider of title insurance and transaction services to real estate and mortgage industries.
For more information, visit www.loancare.com.
According to National Mortgage News, LoanCare is the nation’s second largest subservicer.
Our focus is optimizing asset performance for our clients while delivering a better borrower experience.
Combining strategic, technical, operational and organizational expertise with proven disciplined approaches, we build solutions and get results.
As evidence of the 70-plus clients currently under contract, 40 have been with LoanCare at least six years and 14 for ten years or more.Through LoanCare, our clients have access to advanced servicing technology.
We utilize Black Knight's Mortgage Servicing Platform (MSP) system, which is the premier servicing platform in the industry, and have 35 million loans on the system.
We have wrapped a number of proprietary systems around the core platform.
LoanCare focuses on optimizing asset performance while delivering a better borrower experience.
Combining strategic, technical, operational and organizational expertise with proven, disciplined approaches, LoanCare builds solutions that gets results.
Let us tailor a subservicing program for you.

Collections Single Point of Contact, 11AM-8PM EST Shift
Single Point of Contact managing loss mitigation loans and client interactions in US mortgage servicing. Responsibilities include inbound/outbound calls, payment arrangements, and loss mitigation explanations.

Recruiting and Onboarding Coordinator
Recruiting & Onboarding Coordinator supporting recruitment and onboarding activities for LoanCare. Ensuring a smooth and compliant experience for candidates and new hires.

Senior Telephony Engineer
Senior Telephony Engineer managing Genesys Cloud CX solutions for client communications. Collaborating with stakeholders and providing technical support to ensure optimal telephony performance.

Special Products Administrator III
Special Products Administrator III handling specialized loan-related requests for LoanCare. Requires 4+ years of mortgage servicing experience and strong analytical skills.

Collections Team Lead
Collections Team Lead with LoanCare managing mortgage delinquency calls and client relations. Engaging in team meetings and improving processes while ensuring regulatory compliance.

Communications Fulfillment Program Analyst
Communications Fulfillment Program Analyst handling letter programming and project management for LoanCare. Collaborating with clients and internal teams to maximize outcomes for homeowners.

Investor Reporting Analyst II – Private Investors
Investor Reporting Analyst focusing on mortgage accounting and reporting for agency and investor portfolios. Collaborating with internal teams to maximize outcomes for homeowners.

Investor Reporting Analyst II – GNMA
Investor Reporting Analyst II responsible for completing mortgage accounting and reconciling agency and client portfolios at LoanCare. Collaborates with clients and teams to maximize outcomes for homeowners.

Process Improvement Analyst
Process Improvement Analyst optimizing operational efficiency and compliance in mortgage services at LoanCare. Collaborating with management and SMEs to develop policies, procedures, and reporting.

Customer Service Supervisor
Customer Service Supervisor managing Call Center Teams and ensuring customer service excellence at LoanCare. Handling employee development and operational performance reports to enhance customer experience.

Senior Vice President, Finance
Senior Vice President Finance overseeing financial operations at LoanCare. Collaborating with clients and internal teams to optimize outcomes in the mortgage services industry.
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