Provider Engagement Manager I
Employment Information
Report this job
Job expired or something wrong with this job?
Job Description
Provider Engagement Manager owning provider-practice relationships for Vatica Health. Using performance data to improve program adoption, satisfaction, quality, and risk adjustment outcomes.
Responsibilities:
- Own day-to-day relationships with an assigned portfolio of provider practices, including larger practices and accounts with multiple stakeholders or complex performance needs
- Build trust with practice executives, providers and staff
- Review provider participation, quality and risk adjustment performance
- Present clear, data-informed insights and recommendations to practice stakeholders in virtual and in-person meetings
- Develop and execute practice-specific engagement and performance improvement plans
- Influence adoption of program workflows and follow through on agreed actions
- Identify risks to participation, satisfaction and retention early
- Resolve routine concerns independently and coordinate timely escalation of issues requiring leadership or specialized support
- Partner with Clinical Operations on record preparation and practice workflows
- Partner with Sales and Customer Success on transitions, account priorities and provider needs
- Coordinate responses to provider questions and concerns across teams
- Maintain accurate records of practice interactions, commitments and progress in Salesforce and other applicable tools
- Support provider education on relevant Vatica Health offerings and develop familiarity with Cozeva quality capabilities as the business evolves
Requirements:
- Bachelor’s degree or an equivalent combination of education and relevant experience
- At least three years of provider-facing account management, provider engagement, provider relations, or comparable experience
- Experience working with a large health system supporting provider practices or managing provider relationships
- Working knowledge of value-based care, quality measures, risk adjustment and Medicare programs, including HEDIS and Stars where relevant
- Demonstrated ability to manage a portfolio independently, build relationships across executive, clinical and practice teams, and influence action without direct authority
- Ability to analyze and present performance information, turn findings into practical recommendations, and communicate effectively in virtual and in-person settings
- Ability to visit provider practices in the assigned territory
- Travel of up to 25% is expected
- Additional experience with multi-site practices, medical groups, health plans, accountable care organizations (ACOs) or other value-based care organizations
- Experience using Salesforce or a comparable CRM, Excel and data visualization tools such as Power BI
Benefits:
- Competitive salary based on experience and skills
- Bonus Potential (based on role and is discretionary)
- 401k plans
- Room for growth and advancement
- Comprehensive Medical, Dental, and Vision insurance plans
- Tax-free Dependent Care Account
- Life insurance, short-term, and long-term disability
- Excellent PTO policy
- Great work-life balance environment
- Strong supportive teams
Similar Jobs
Resource Manager
Resource Manager coordinating CGI and creative production talent for Marks, a global consumer experience agency. Forecasting studio capacity, bookings, and freelance resources across international projects.
Resource Manager
Resource Manager coordinating CGI and creative production talent for Marks, a global consumer experience agency. Forecasting studio capacity, bookings, freelance resources, and delivery risks.
City Manager
City Manager maintaining Resident Advisor’s Chicago listings and editorial coverage. Building relationships across the local electronic music community and identifying ticketing opportunities.
City Manager
City Manager maintaining Resident Advisor’s Montreal listings, relationships, and editorial coverage. Connecting the electronic music media brand with local artists, venues, promoters, and communities.
Medical Case Manager I
Medical Case Manager coordinating recovery, treatment plans, and care services for injured California workers. Providing remote case management with extensive local travel.
Senior Supplier Performance Manager
Senior supplier performance manager improving major supplier execution, affordability, and compliance. Leading cross-functional supply chain, engineering, operations, and mission assurance teams at Raytheon.
Senior District Manager, Mobile Mortgage Specialist
Senior District Manager leading TD’s specialized mobile mortgage sales team. Coaching specialists, driving RESL business development, and managing customer and banking relationships.
Escalation Manager
Escalation Manager resolving complex customer incidents for Ping Identity’s cloud identity platform. Coordinating support, engineering, executives, and customers to restore trust and improve processes.
Performance Manager
Performance Manager improving service metrics, customer satisfaction, and costs for Agero’s vehicle assistance network. Managing providers and network performance across assigned U.S. states.
Senior Manager, PhareOS Implementation
Senior Manager leading PhareOS AI revenue-cycle implementations for healthcare systems. Overseeing data integrations, client IT relationships, go-live delivery, and implementation playbook development.
Quality Manager, Behavioral Health
Quality Manager improving CloseKnit’s remote behavioral health quality, documentation, compliance, and patient safety. Leading audits, metrics, provider support, and performance improvement across therapy and psychiatry services.
Creator Manager
Influencer talent manager growing creator audiences, negotiating brand deals, and shaping content strategies. Grail Talent connects creators with digital marketing opportunities for major brands and record labels.
Senior Manager, Clinical Learning Delivery – Execution
Senior Manager leading clinical onboarding and data abstraction training programs across a distributed U.S. and India-based workforce. Driving readiness, quality, efficiency, and trainer team development.
Manager, Medical Economics Analytics
Medical Economics Analytics Manager leading financial and healthcare analytics for Trillium Health Resources, a North Carolina behavioral health MCO. Overseeing reporting, data analysis, dashboards, and analyst development.
Quality Manager
GPS Quality Manager executing pharmacovigilance quality systems, audits, training and compliance activities. Supporting global patient safety operations across European remote locations.
IT Transition & Transformation Manager – All Genders
IT-Transition- und Transformationsmanager bei DATAGROUP, deutschem IT-Dienstleister. Steuerung komplexer Outsourcing-, Migrations- und Transformationsprojekte für Finanzdienstleistungskunden.
RMS Support Manager, LATAM
RMS Support Manager supporting Hyatt hotels with revenue and reservation systems. Training users and testing enhancements across Hyatt’s global hospitality operations.
Field Service Manager
Field Service Manager leading Honeywell field-service teams delivering safe, efficient customer service. Driving operational performance, customer satisfaction, growth, and compliance across industrial automation operations.
Claims Manager
Claims Manager leading multi-line claims teams for Reserv, an AI and automation insurtech. Driving claims quality, compliance, efficiency, and client reporting.
Digital Advertising Manager
Managing digital advertising teams, client retention, budgets, and KPIs for DealerOn, an automotive dealership marketing company. Leading process improvement, client escalations, and OEM advertising programs.