Provider Enrollment Specialist

Posted 7ds ago

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Job Description

Provider Enrollment Specialist resolving CMS, Medicaid, and payer enrollments for Ventra Health’s physician revenue-cycle services. Tracking applications, provider numbers, demographics, and revalidations.

Responsibilities:

  • Identify provider payer enrollment issues or denials with the Provider Enrollment Manager
  • Research and resolve payer enrollment issues through proprietary and external tools
  • Contact clients, operations personnel, CMS, and other payers by phone, email, or website
  • Follow up with market locations to research and resolve payer enrollment issues
  • Complete and submit CMS Medicare, State Medicaid, and third-party payer applications
  • Track and follow up to establish provider numbers and link them to the appropriate client group entities and software systems
  • Maintain documentation and reporting for payer enrollments in process
  • Retain records related to completed CMS applications
  • Build working relationships with clients, Operations, and Revenue Cycle Management
  • Obtain, track, and manage payer revalidation dates; submit and track applications to maintain active enrollment and prevent deactivation
  • Maintain provider demographics in applicable enrollment systems
  • Add providers to applicable systems and maintain information so claims are held or released based on enrollment status
  • Perform special projects and other assigned duties

Requirements:

  • Associate's degree (2 years), required
  • Bachelor's degree in any related field, preferred
  • At least one (1) year of provider enrollment experience preferred
  • Working knowledge of application requirements for CMS, State Medicaid, and third-party payers
  • Knowledge of prerequisites, required forms, completion requirements, supporting documentation, and regulations
  • Working knowledge of physician HIPAA Privacy & Security policies and procedures
  • Strong oral, written, and interpersonal communication skills
  • Strong word processing, spreadsheet, database, and presentation software skills
  • Strong detail orientation, analytical, decision-making, problem-solving, organizational, and time management skills
  • Ability to complete and verify complex enrollment packages
  • Ability to work independently and in a team-oriented, collaborative, fast-paced environment
  • Ability to maintain strict confidentiality regarding protected provider and health information
  • Ability to troubleshoot, take initiative, exercise sound judgment, and handle sensitive information appropriately

Benefits:

  • Performance-based incentive plan
  • Discretionary incentive bonus
  • Referral bonus
  • Remote work arrangement